Senior IT Consultants / Network Technicians / IT Helpdesk

Depending on experience and the specific scope of work, consultants would be expected to perform work involving:

• Defined Level 1-3 desktop, endpoint, cloud, network, or systems support issues.
• Onsite or remote troubleshooting for specific client issues.
• Senior technical assessment of client environments.
• Business network design, troubleshooting, documentation, or remediation.
• Microsoft 365, Google Workspace, DNS, email, identity, endpoint, and cloud administration tasks.
• Firewall, VLAN, Wi-Fi, switching, routing, endpoint security, and connectivity troubleshooting.
• Multi-day or multi-week client IT projects with defined deliverables.
• Technical project planning, scoping, implementation, documentation, or handoff.
• Coordination with client contacts, third-party vendors, ISPs, property teams, and project stakeholders for accepted engagements.
• Project status updates, completion notes, findings, risks, recommendations, and next steps.
• Technical recommendations related to client infrastructure, support needs, risk reduction, or future project planning.
• Identification of out-of-scope, high-risk, or specialized issues requiring additional approval, escalation, or a separate scope of work.

Consultants are responsible for determining the appropriate technical approach, sequence, tools, and methods needed to complete accepted work, consistent with the agreed project scope, client environment, security requirements, and applicable professional standards.

You can expect a minimum of 10hrs a week as we begin our launch, with the potential to scale up to 40hrs depending on your skills, reliability, and communication abilities., * 10+ years of hands-on IT support, network support, systems administration, technical consulting, or related client-facing technical services experience.

• Experience independently supporting business clients in professional environments.
• Experience with PC/Mac environments, Microsoft 365, Google Workspace, DNS, email systems, business networks, Wi-Fi systems, VLANs, firewalls, endpoint security, hardware diagnostics, A/V systems, security systems, smart home technology, and cloud administration.
• Experience managing client-facing projects, vendor coordination, project timelines, budgets, and deliverables.
• Experience supporting clients across multiple sites or distributed environments.
• IT, networking, cloud, cybersecurity, or vendor certifications.
• Ability to accept occasional evening, weekend, holiday, urgent, or onsite project opportunities when offered and accepted.

Professional development assistance, 401(k), Paid time off, Employee discount, Flexible schedule Part-time, Full-time Weekends as needed, Evenings as needed Sacramento, CA 95830, * 401(k)

• Employee discount
• Flexible schedule
• Paid time off
• Professional development assistance

We are a technology consulting company seeking to open a new branch in the Sacramento area. As such, we are looking to hire our initial consultants which will cover most of the IT Division’s needs.

This is a W2 positon with no gaurentee of hours, as you will be there on day 1 of launch. While we scale operations, we will be hiring a minimal amount of staff, so preference will be given to those with a wide array of skills. The potential for leadership opportunities is high, and many of the initial hires will get first shake at high paying senior positions.