IT Project Manager (M&O)

• Direct vendor engineering teams providing ongoing Operations and Maintenance (O&M) for enterprise child support platforms.
• Manage application change management workflows, prioritizing software modifications across the complete SDLC.
• Oversee system defect triage, code fix verification, and software release schedules in Team Foundation Server (TFS).
• Maintain master project schedules, tracking deliverables, milestones, and technical dependencies in MS Project.
• Build executive dashboard reports, metrics visualizations, and progress summaries using Power BI and SharePoint.
• Lead technical compliance preparations and audit activities for IRS Pub 1075 security standards.
• Facilitate vendor-to-internal team knowledge transfer plans to support long-term system operational readiness.

• 7 or more years of experience in IT project management and large-scale enterprise system implementations.
• Proficiency in PMI project management methodologies, MS Project, and active PMP certification.
• Experience with managing vendor software Operations and Maintenance (O&M) contracts and deliverables.
• Experience in full SDLC application change management, defect triage, and software release tracking.
• Experience with project management platforms including Team Foundation Server (TFS), SharePoint, and Power BI.
• Experience in child support enforcement systems, public assistance software, and IRS Pub 1075 compliance audits.
• Excellent verbal and written communication skills.

Founded in 1999, Resourcesoft, Inc. is a leading Technology Consulting and Professional Services organization. Headquartered in Marlborough, MA, the company serves the technology needs of its clients nationwide. Resourcesoft has often been recognized by prominent rating agencies for its exemplary growth and stability. With over two decades of industry experience, the Company has evolved as a front runner in enabling project optimization. We partner with leading organizations to provide technology solutions within the financial, insurance, education, government, publishing, healthcare and pharmaceutical domains. We take pride in mentoring a workforce that is well positioned to respond to the emerging IT trends and needs. With the employees at the crux of every business endeavor, our success is driven by our expertise in pairing the right talent with the best jobs in the technology sector. We forge long term, personalized relationships with our employees to advance their career to the next level. We engage them in technology centric client projects that provide opportunities for them to evolve, innovate and deliver world class products and services. Our career opportunities offer challenging assignments and exposure to emerging and cutting edge technologies. We are committed to providing our employees with the tools necessary to accelerate their career progression, while maintaining a healthy, work-life balance. We are deeply committed to providing a workplace ambience that is both challenging and fulfilling.