Center Administrator Supervisor

The Supervisor, Center Administration plans and directs the work of professional and support personnel who provide outpatient care to patients in a clinical setting. The Supervisor, Center Administration works within thorough, prescribed guidelines and procedures; uses independent judgment requiring analysis of variable factors to solve basic problems; collaborates with management and top professionals/specialists in selection of methods, techniques, and analytical approach. You will report to the Associate Operations Director., As the Supervisor, Center Administration, you will develop and lead the implementation of staffing plans, policies, and procedures for the facility. You will work closely with clinicians to ensure optimal patient outcomes. In this role, you will make decisions related to scheduling, planning, and daily operations, as well as handle escalated or more complex issues. You will supervise a team of support and technical associates, providing day-to-day coordination and oversight. You will ensure consistency in execution across the team and hold team members accountable for adhering to established policies.

• Minimum of 3 years of operational leadership experience in a multi-physician office or clinical group setting, including front-office management and clinical operations.

• Proven ability to lead teams and support associate development through coaching and mentorship.

• Primary Care experience, full-risk VBC experience, understanding of state and federal healthcare regulations.

• Experience with Electronic Medical Record (EMRs) or Health Information Management (HIMs) systems and knowledge of several software tools.

• Proven interpersonal skills with the ability to interface effectively both internally and externally with a wide range of people including physicians, office staff, hospital executives, medical groups, IPA’s, community organizations and other health plan staff., + Bachelor’s degree in Business Administration, Healthcare Administration, or a related field preferred; or, in lieu of a bachelor’s degree, 5+ years of healthcare administration and/or leadership experience.

• Basic knowledge of Population Health Strategy.

• Familiarity with Medicare.

• Experience managing a budget of $500,000 or more.

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

$58,700 - $70,400 per year

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

About Conviva Senior Primary Care: Conviva Senior Primary Care provides proactive, preventive care to seniors, including wellness visits, physical exams, chronic condition management, screenings, minor injury treatment and more. As part of Humana’s Primary Care Organization, which includes CenterWell Senior Primary Care, Conviva’s innovative, value-based approach means each patient gets the best care, when needed most, and for the lowest cost. We go beyond physical health - addressing the social, emotional, behavioral and financial needs that can impact our patients’ well-being., About CenterWell, a Humana company: CenterWell is a leading healthcare services business focused on creating integrated and differentiated experiences that put our patients at the center of everything we do. The result is high-quality healthcare that is accessible, comprehensive and, most of all, personalized. As the largest provider of senior-focused primary care, a leading provider of home healthcare and a leading integrated home delivery, specialty, hospice and retail pharmacy, CenterWell is focused on whole health and addressing the physical, emotional and social wellness of our patients. CenterWell is part of Humana Inc. (NYSE: HUM). Learn more about what we offer at CenterWell.com., Centerwell, a wholly owned subsidiary of Humana, complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our full accessibility rights information and language options https://www.partnersinprimarycare.com/accessibility-resources