JIRA Administrator & Agile Coach

The JIRA Administrator & Agile Coach will lead modernization, standardization, and rehabilitation of enterprise JIRA boards across the bank while coaching teams and leaders on Agile best practices. This hybrid role combines deep hands-on JIRA administrative expertise with Agile coaching to ensure proper adoption of tools and frameworks across technology teams., Conduct assessment of current JIRA usage and configurations.

Lead rehabilitation and standardization of JIRA boards, workflows, and governance.

Serve as Agile Coach for Scrum, Kanban, and SAFe teams.

Facilitate Scrum ceremonies including sprint planning, daily stand-ups, sprint reviews, and retrospectives.

Support and coach Product Owners in backlog refinement, prioritization, and story definition.

Review Azure DevOps or JIRA boards to manage sprint delivery, updating tasks as necessary.

Remove impediments and proactively identify risks impacting delivery.

Promote Agile best practices and coach teams on self-organization and continuous improvement.

Coordinate dependencies across multiple products, teams, and stakeholders.

Track and communicate team performance metrics such as velocity and predictability.

Foster strong collaboration between IT, Product Owners, and business stakeholders.

Support Agile transformation initiatives across the organization.

Encourage a culture of accountability, learning, and continuous improvement.

Create Product Status Reports in alignment with PMO standards.

5+ years JIRA Administration experience.

3+ years Agile Coaching experience.

Experience establishing governance and standards.

Strong communication and leadership coaching skills.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.

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