District Technology Technician

Provide technology-related technical support and assistance to staff and users throughout the district.

Performance Responsibilities

• Communicates effectively and cooperatively with all individuals in need of assistance with technology-related problems and issues.

• Assist in providing problem-solving services to staff having difficulty with computer hardware, software, peripherals, and multimedia presentation systems.

• Troubleshoots and resolves problems with computer hardware, software, and peripherals.

• Troubleshoots and resolves minor problems with audio/visual multimedia presentation systems.

• Installs technology-related hardware and software in coordination with building principals, facilities management, and other appropriate departments or individuals.

• Assists in maintaining an up-to-date computerized inventory of computer hardware and software within the district.

• Assists in providing technical support to users in many forms.

• Performs other duties as assigned.

• High School Diploma or Accredited Equivalency.

• Skilled in troubleshooting computer hardware and software problems.

• Basic troubleshooting skills of audio/visual multimedia presentation systems.

• Evidence of self-direction, initiative, and decision making.

• Ability to communicate well, exercise skills in human relations and perform under conditions of stress.

• A working knowledge of Microsoft and Google systems and products.

Preferred Qualifications

• Prior experience in a k-12 environment.

• A+ certified

• Associates Degree in Information Systems or related field.

• Have a willingness to improve and/or develop job-related skills.

• Minimum three years of successful experience working with children and families in an urban educational setting and diverse/multi-cultural setting.