Assistant Systems Administrator (IT Support & Systems)

Wisconsin Mortgage Corporation is an established independent mortgage lender and the in-house mortgage partner of Shorewest Realtors, Wisconsin’s largest real estate company. We are expanding our technology team and are looking for a motivated Assistant Systems Administrator (IT Support & Systems) to help support our employees, maintain our technology infrastructure, and assist with ongoing system improvements.

This is an excellent opportunity for someone looking to build a career in IT while working in a professional financial services environment. You’ll work directly with our Systems Administrator and leadership team while gaining hands-on experience with enterprise technology, cybersecurity, cloud systems, and mortgage technology platforms.

What You’ll Do

• Provide first-level technical support for employees across the organization.
• Assist with setting up new employee user accounts, and system access.
• Support Encompass Loan Origination System (LOS) and other mortgage technology platforms integrations.
• Maintain Encompass Change Management.
• Assist with cybersecurity initiatives, software updates, system backups, and endpoint protection.
• Coordinate with third-party technology vendors and support providers.
• Participate in technology upgrades, implementations, and continuous improvement projects.
• Maintain and assist with implementing solutions by creating new workflows, input forms, codebase assemblies, plugins and standalone applications.

• Associate’s or Bachelor’s degree in Information Technology, Computer Science, Cybersecurity, or related field, or equivalent work experience.
• 1-3 years of IT support, help desk, or systems administration experience.
• Programming & Scripting Languages: Proficiency in JavaScript and Visual Basic (VB / VB.NET / VBScript).
• Practical experience writing, testing, and debugging custom code to support system automation, business logic, and custom integrations
• Strong knowledge of Windows 10/11 and Microsoft Office applications.
• Excellent troubleshooting, communication, and customer service skills.
• Ability to manage multiple priorities in a fast-paced business environment.

Preferred Experience

• Experience with Encompass Loan Origination System (LOS) or other mortgage banking software LOS lending software integrations.
• Experience with Customer Relationship Management or (CRM) platforms.
• Experience supporting financial services or mortgage lending environments.
• Basic networking knowledge, including TCP/IP, DNS, DHCP, VPN, and Wi-Fi.
• Knowledge of SharePoint administration and collaboration tools.
• Experience working with document management, imaging, or workflow systems.

We’re Looking for Someone Who Is

• Customer-service focused
• Organized and detail-oriented
• A strong analytical problem solver
• Dependable and self-motivated
• Professional with excellent communication skills
• Eager to learn new technologies
• Comfortable working independently while collaborating with multiple departments

Shift and schedule

Monday to Friday, Pulled from the full job description Health insurance 401(k) matching Dental insurance Paid holidays Opportunities for advancement, * Competitive salary

• Medical and dental insurance
• 401(k) with company match
• Paid vacation and holidays
• Professional development and training opportunities
• Stable Monday-Friday work schedule
• Collaborative, team-oriented culture
• Opportunities for career advancement within Information Technology and Operations

Wisconsin Mortgage Corporation is a full-service independent mortgage lender and the in-house mortgage partner of Shorewest Realtors, Wisconsin’s largest real estate company. Our commitment to exceptional service, innovative technology, and operational excellence has helped thousands of Wisconsin families achieve homeownership.

As we continue to grow, we’re looking for talented professionals who want to make an impact and build a long-term career with an organization that values teamwork, integrity, and continuous improvement.