HPC Technician

We are seeking a Resident HPC HW Technician Specialist to support an HPE supercomputer environment for a client in Denver, CO or Oklahoma City, OK. The role will require on-site presence 3-4 days per week, close collaboration with the customer and remote HPE teams, and accountability for system availability and uptime to meet SLAs. The position will include daily break/fix activities, extensive troubleshooting, and part replacement across the system. You will respond to customer requests, deliver technical and operational support, and provide guidance as needed., * Maintain Linux supercomputer system availability to meet customer SLAs.

• Perform hardware diagnostics, break/fix, and repairs as required.
• Gather data, analyze issues, and escalate to higher-level support and management to ensure timely resolution.
• Apply broad knowledge of company technology to contribute to technical designs meeting customer requirements.
• Work under the direction of the Project/Technical Manager and with customer-designated representatives.
• Provide advice on solution and integration opportunities within defined segments.
• Communicate across the client community and add measurable value.
• Execute company strategy within the engagement scope.
• Contribute to knowledge tools and communities. Document and share project learnings.
• Model knowledge sharing and reuse within the practice.

• 5+ years of Linux HPC-related experience, including large-scale HPC administration and hardware support.
• Strong experience with Linux/Unix OS, filesystems, networking, and security (Red Hat/CentOS or equivalent).
• Bachelor’s degree in computer science or related field, or 8+ years of relevant professional experience.
• Ability to diagnose complex technical problems to root cause in multi-technology environments.

Preferred Skills:

• Working knowledge of RHEL or SLES.
• HPC hardware and software break/fix expertise.

• Competitive compensation and benefits.
• Opportunities for growth with global clients.
• A supportive, inclusive culture that values innovation and people.
• Exposure to cutting-edge technologies and projects.

BCforward is a leading global IT consulting and workforce solutions firm providing services and support to Fortune 500 and government clients. Founded in 1998, BCforward has grown with our customers needs into a full-service business solutions provider. With delivery centers and offices across North America and India, we take pride in building long-term relationships and delivering excellence through innovation, collaboration, and integrity.