OpenText Application Developer

Swoon Group

Chicago, IL, United States

5 days ago

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Role details

Contract type

Temporary to permanent

Employment type

Full-time (> 32 hours)

Experience level

Expert

Experience required

5 years minimum

Compensation

$104,000.0

Working hours

Regular working hours

Job source

www.dice.com

Tech stack

HTML5 Cascading Style Sheets (CSS) Document Management Systems Disaster Recovery Documentum Enterprise Content Management Enterprise Document Management System JQuery Single Sign-On SQL Databases System Availability Software Troubleshooting

+3 more

OpenText 3-tier Architectures Restful APIs

Job description

Provide Tier 3 production support and incident management for the Enterprise Content Management (ECM) platform, primarily OpenText Content Server, ensuring high availability and stability across integrated applications.
Design, develop, and customize solutions within OpenText Content Server, including Live Reports, Web Reports, workflows, Smart UI customizations, and REST API integrations using jQuery, HTML5, and CSS.
Execute system upgrades, migrations, and technical projects while balancing day-to-day business-as-usual (BAU) operations and enhancement requests.
Partner with cross-functional business and technology stakeholders to troubleshoot complex issues, optimize business processes, and adhere to ITIL change and problem management frameworks.
Implement and maintain security, compliance, and Single Sign-On (SSO) standards within regulated enterprise environments, while supporting disaster recovery and major incident responses.

Requirements

8+ years of application production support experience within Enterprise Content Management (ECM) or Electronic Document Management systems (EDMS).
5+ years of Hands-on experience with OpenText Content Server (strongly preferred) or recent, relevant experience with other OpenText ECM products like Documentum.
Proficiency in Live Report / Web Report development, workflow creation, REST API integration, Smart UI customization, jQuery, HTML5, and CSS.
Strong troubleshooting and incident management capabilities, backed by working knowledge of ITIL processes (Incident, Change, and Problem Management).
Experience working in regulated enterprise environments with stringent security standards, along with the ability to support integrated applications and write SQL queries.