Data Center Technician

A client is looking for a Data Center Technician, who will be the primary resolver for your support team, skilled at troubleshooting and resolving most complex hardware infrastructure issues.

You will perform server rack installations, hardware break-fix on various components, troubleshooting network issues, and responding to operational incidents that impact service availability, escalating to senior technicians and management as needed/required.

1+ years of relevant experience in data center operations, IT support, or a similar technical troubleshooting field (NOT installation)

-1+ years of troubleshooting skills and ability to resolve undefined technical problems

-Willingness to participate in a primary responder rotation and support 24/7 data center operations Preferred qualifications

-Experience working in a Data Center environment

-Understanding of network design, protocols, troubleshooting, and in-depth hardware knowledge (e.g., PCIe)

-Experience managing work and priorities through a ticketing system.

Confirm degree/ certifications if applicable:

-An Associate’s degree, technical certification, or equivalent professional or military experience in a relevant field (e.g., computer science, networking engineering, etc.)

-A+ Certification, Net + Certification

Degree or Certification:

-Bachelor’s (preferred, but not required)

-Server + or A+ level of understanding

$24/hour to $26/hour

Exact compensation may vary based on several factors, including skills, experience, and education.

Employees in this role will enjoy a comprehensive benefits package starting on day one of employment, including options for medical, dental, and vision insurance. Eligibility to enroll in the 401(k) retirement plan begins after 90 days of employment. Additionally, employees in this role will have access to paid sick leave and other paid time off benefits as required under the applicable law of the worksite location.