Desktop Support Technician

Operations Group Policy Communication Desktop Support Customer Service Active Directory Windows PowerShell Business Valuation Full Stack Development Artificial Intelligence Business Transformation Hardware Troubleshooting Troubleshooting (Problem Solving), Our client is hiring a Desktop Support Technician to join their team on a 6-12 month contract, with the potential for extension. This individual will support users both onsite and remotely, troubleshoot hardware and software issues, set up new users, assist with onsite projects, and manage inventory.

Environment

• Predominantly Microsoft environment with Lenovo laptops

• Transitioned away from desktops; primarily supporting laptops and tablets, Incident Management Local Area Networks IT Service Management Network Administration Configuration Management Service Level Objectives Public Key Infrastructure Customer Success Management Virtual Private Networks (VPN) Network Performance Management Information Technology Operations Troubleshooting (Problem Solving) Virtual Local Area Network (VLAN) +0

Google IT Support Union ICT Svc Delivery Tech CBRE

Ashburn, VA*On-Site

Microsoft Excel Microsoft Outlook Industry Standards Valid Driver’s License +0 Desktop Support Technician TEKsystems

Washington, DC*Hybrid

Okta TCP/IP Planning Apple IOS Operations Communication Microsoft 365 Issue Tracking Customer Support Help Desk Support Business Valuation Technical Projects Microsoft Windows 10 IT Service Management Full Stack Development Service-Level Agreement Artificial Intelligence Network Troubleshooting Business Transformation Hardware Troubleshooting Computer-Generated Imagery Virtual Private Networks (VPN) Troubleshooting (Problem Solving) Information Technology Infrastructure Library +0

• Experience with Active Directory and Entra ID, including Group Policy, PowerShell, and Intune

Additional Skills & Qualifications

• Strong interpersonal and customer service skills

• Ability to communicate effectively with end users

• Proven troubleshooting experience and the ability to work through issues independently

• Familiarity with using knowledge base articles (KBAs) to resolve problems Job Type & Location, User Accounts Access Network Problem Solving Decision Making Desktop Support Data Processing Physical Layers Ancient History Active Directory Hardware Support Secret Clearance JavaServer Pages Support Services Microsoft Outlook CompTIA Security+ Computer Networks Security Clearance Wide Area Networks Category 5 Cabling Data Transmissions Software Solutions

This is a Contract to Hire position based out of Rockville, MD. Pay and Benefits

The pay range for this position is $25.00 - $30.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type

We’re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That’s the power of true partnership. TEKsystems is an Allegis Group company., We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools. Related Jobs Desktop Support Technician Routine Requirements Leidos

Arlington, VA*On-Site

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