Swahili Speaking Digital Trust and Safety Analyst in Athens Greece

Mercier Consultancy
Netherlands
22 days ago
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Compensation
€1,500.0 - €1,833.0
Working hours
Regular working hours
Languages
Arabic, English, Swahili
Job source

Tech stack

Software Applications Desktop Computing

Job description

Mercier Consultancy is currently offering an exciting opportunity for a Swahili and English Speaking Customer Support Specialist based in Greece. This role is perfect for Arabic-speaking professionals who are passionate about delivering exceptional customer service and helping customers resolve their inquiries. As a Customer Support Specialist, you will assist customers via phone, email, and chat, providing timely solutions while ensuring a positive customer experience. With comprehensive training, a competitive salary, and excellent career development opportunities, this position is an ideal choice for anyone looking to build an international career in customer service.

Requirements

  • Fluency in Swahili (spoken and written).
  • Good command of English (minimum B2 level).
  • Excellent communication and interpersonal skills.
  • Strong problem-solving abilities and a customer-focused mindset.
  • Comfortable working with computers and multiple software applications.
  • Ability to work independently as well as part of an international team.
  • Previous experience in customer service, call centers, or customer support is an advantage but not required.
  • Willingness to relocate to Greece if currently living abroad.
  • EU citizenship or a valid work permit for Greece

Benefits & conditions

  • Fully paid training

  • Stable job and career development opportunities

  • Attractive salary

  • Additional health insurance

  • 50+ benefits and services to choose from

  • Positive international working environment

  • Support and learning

  • Employee referral bonuses

We care about our employees’ well-being, invest in their future growth, and encourage fun and team-building initiatives! Deze baan Landelijk gemiddeld Administratieve vacatures gemiddeld Nederland gemiddeld

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