Danish Speaking Microsoft Customer Experts

Mercier Consultancy Group
Madrid, Spain
19 days ago
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Compensation
€15,000.0 - €18,000.0
Working hours
Regular working hours
Languages
French
Job source

Tech stack

Microsoft Online Services Databases Software Engineering Software Systems Information Technology

Job description

  • Provide high-level technical support and consultation to Microsoft clients via phone, email, and chat.
  • Troubleshoot complex IT infrastructure and software issues within the Microsoft ecosystem.
  • Maintain a high level of customer satisfaction by delivering premium technical solutions in the French language.
  • Collaborate with cross-functional IT teams to resolve escalated technical cases efficiently.
  • Stay updated on the latest developments within the IT industry to ensure accurate product guidance.
  • Document technical resolutions in our database to contribute to our internal knowledge base.
  • Act as a brand ambassador for Microsoft, ensuring every interaction aligns with their global excellence standards.

Requirements

  • Native or fluent French (spoken and written) is mandatory for this role.
  • Valid EU passport or a valid work permit for Greece.
  • Strong passion for the IT industry and a foundational understanding of software systems.
  • Professional communication skills with the ability to explain complex technical concepts clearly.
  • Previous experience in a customer-facing or technical support role is highly advantageous.
  • Ability to relocate to Athens, Greece, to join our onsite international team.

Benefits & conditions

What We Offer

  • Competitive Monthly Salary
  • 2 Extra Salaries Per Year (13th and 14th salary bonus)
  • Fully Paid Training on the latest Microsoft technologies
  • Comprehensive Health Insurance package
  • Fully Paid Relocation Package (flight, transfer, and initial hotel stay provided)
  • Attractive Monthly Performance Bonus based on KPIs
  • Long-term career growth opportunities in the heart of the IT industry Life in Greece Choosing one of our French-speaking jobs means embracing the incomparable Mediterranean lifestyle. Greece offers an incredible blend of ancient history, world-class nightlife, and endless sunshine, making it one of the most desirable locations for international professionals. Living in Greece allows you to experience a rich cultural tapestry while advancing your professional profile in a rapidly growing international tech hub.

About the company

Mercier Consultancy Group is a premier international staffing firm recognized for bridging elite global talent with world-class technology organizations. As a leader in European recruitment and BPO services, we take pride in facilitating life-changing career moves for professionals seeking excellence in the IT sector., Mercier Consultancy Group España Volver a la última búsqueda Trabajos ) Trabajos en atención al cliente ) French Speaking Microsoft Customer Experts - Work In Athens, Greece ( volver a la última búsqueda Recibir ofertas similares por correo electrónico No gracias, llévame a la oferta de empleo Al crear una alerta, aceptas nuestros Términos y condiciones y Política de privacidad, y el uso de cookies. Inscribirse en esta oferta

Profesiones

  • Técnico
  • Recepciónista
  • Administrador
  • Ventas
  • Enfermero

Apply for this position

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Apply on www.adzuna.es
Prepare application

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