DESKTOP SUPPORT SPECIALIST POOL

This is a CONTINUOUS recruitment for an applicant POOL to fill part-time assignments on an as-needed basis. Departments or Divisions will refer to the POOL of applications on file to fill temporary assignments as the need arises. You will be contacted by the hiring manager should the department/division be interested in scheduling an interview. AN APPLICATION IS VALID FOR ONE YEAR, AT WHICH TIME APPLICANTS WISHING TO REMAIN IN THE POOL MUST REAPPLY AND UPDATE THEIR INFORMATION., This position reports to the Technology Support Coordinator assisting IT personnel working across multiple areas of technology including PC workstations, network, audio/visual, and peripherals to support the campus community. This is accomplished by resolving software and hardware requests, and incidents utilizing established policies and procedures, and an analytical mindset., Successfully completed ITSC 2286 Internship Computer and Information Sciences course or equivalent of 160 hours in desktop installation and support of hardware and software, installing, updating, diagnosing and resolving issues across multiple areas of technology including desktop workstations, network, audio/visual, and peripherals. Special Instructions to Applicants This is a security-sensitive position. Employment resulting from this advertisement is subject to federal laws that require the verification of identity and the legal right to work in the United States. Employment is contingent upon the successful completion of a criminal background and reference checks. The College reserves the right to cancel or extend all recruitment actions. Del Mar College is an Equal Opportunity employer. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities. Our Culture Del Mar College is committed to fostering a culture aligned with The Viking Way, which emphasizes respect, integrity, collaboration, accountability, and a commitment to excellence. Employees are expected to contribute to a positive work environment by demonstrating professionalism, supporting colleagues and students, and engaging in continuous learning and development. In support of the College’s Strategic Plan 2024-2029, Guiding Star III: Cultivate, all employees are encouraged to actively participate in opportunities that promote personal and professional growth, advance a culture of belonging, and strengthen the College’s ability to serve its students and community., Assist IT personnel with the installation and configuration of desktop workstation hardware, operating system and application software, network, and peripherals; Decommissioning PC workstations, network equipment, and peripherals. Job Duty Assist IT personnel with diagnosing and resolving hardware, software, and network issues. Job Duty Assist IT personnel with updating and patching of operating system and application software. Job Duty Assist IT personnel with event setup, configuration, and take down of PC workstations, audio visual equipment and peripherals. Job Duty Assist IT personnel with installation, repair, and termination of network cabling and fiber. Job Duty Assist IT personnel Installation of audio visual equipment and cabling.

Supplemental Questions

Required fields are indicated with an asterisk (*).

1. • This is a Labor Intensive position which requires a drug and physical exam for employment. Do you remain interested in the position? + Yes. + No.
2. • Are you familiar and knowledgeable with computer hardware and software utilities? + Yes. + No.

Applicant Documents

Required Documents

1. Resume
2. Letter of Interest

Optional Documents

1. Transcripts

Familiarity with computer hardware and software utilities. Required Job Knowledge, Skills, Abilities Great written and verbal communications skills.

Excellent customer service skills.

Knowledgeable with computer hardware and software utilities.