IT Project Engineer

Charles IT, LLC

Stamford, CT, United States

3 days ago

Apply on apply.workable.com

Prepare application

Role details

Contract type

Permanent contract

Employment type

Full-time (> 32 hours)

Experience level

Experienced

Experience required

3 years minimum

Working hours

Regular working hours

Job source

apply.workable.com

Tech stack

Domain Controllers Server Applications File Server Hyper-V Hypervisor Security Information and Event Management Software Deployment Time Tracking Software Vmware

Job description

Participate in project kickoff discussions, contributing to expectations, risks, and technical approach
Execute assigned project work in alignment with approved Statements of Work (SOWs), ensuring delivery within scope, timeline, and budget
Deliver hands-on technical implementations across client environments, including infrastructure upgrades, migrations, and system deployments
Provide post go-live support for project cutovers to ensure stability and optimal client experience
Track project issues and contribute to post-project debriefs, including lessons learned and process improvement recommendations
Take ownership of assigned project deliverables through completion and transition to the Service Team
Draft and send client-facing project status updates
Communicate effectively with clients and internal teams regarding project progress, upcoming changes, outages, and impacts
Collaborate with third parties, including co-managed environments and vendors, to complete project tasks
Maintain thorough and accurate documentation of all project activities, tools, and client environments
Enter daily time tracking, documentation, and expenses within required systems (e.g., ConnectWise)
Prepare for and participate in weekly project status check-ins
Identify and raise risks, blockers, and dependencies impacting project delivery
Contribute to team discussions and problem-solving in weekly meetings

Requirements

3-5 Years experience in similar level role within project or support divisions
Strong diverse reactive IT support experience is required
Experience and ability to independently complete the following project types
Email Migrations (Various Platforms to M365)
Server Builds and Migrations (File Server, Domain Controller, Application Servers)
Network Upgrades and Cross Platform Migrations
Hypervisor Replacements and Migrations (VMware, Hyper-V)
Exceptional Documentation and Communication Skills
Ability to efficiently handle multiple tasks and collaborate effectively within a fast-paces, client-oriented team
Demonstrates excellent follow-through to ensure tasks are completed successfully.
Highly organized with a keen attention to detail.
A current and valid US driver’s license
Any Degree in relevant technology field is considered a plus
Certifications such as the following are considered a plus
MCSA
VCP
CCNA
Solution based certifications (E.g. MDM) are considered a plus
Experience and exposure with the following project initiatives:
Workstation Lifecycle Replacement Initiatives
Office Moves and net new office build-outs
Security Stack Deployments (e.g. MDR, SIEM)
Application Deployments (CRM, ERP, etc.)