IT Technician-Jr. Admin

Akkodis is seeking an IT Technician/Jr. Admin with a client in Erie, PA. Must hold an Associates Degree in a related field to be considered. Will perform administrative and operational support functions under the direction of administrators and leadership. Will also perform recurring maintenance activities., * Execute documentation audits and remediation efforts

• Maintain operational records and task tracking
• Provide administrative “hands-and-feet” support
• Deliver departmental Tier 1 application support
• Perform Tier 1 ticket triage and fulfillment
• Escalate issues to appropriate technical resources as needed
• Support preventative maintenance initiatives
• Assist with compliance-related activities
• Contribute to documentation and process improvement efforts
• Support knowledge management and cross-training initiatives
• Login into servers, network devices, and software to perform: Configuration, Backups, Firmware updates, Software updates, Create backup configuration files, Software installation and Documentation
• Will Configure & Troubleshoot Network: Devices, Servers, Client Application, Application specific workstations
• Point of contact for dedicated systems, servers, applications, and software.
• Collaborate with CP&M departments with creating SOPs & Process Documents

• Associates Degree in a related field is required.
• Minimum Two years related experience.
• Familiarity with Servicse Now Requests and intake
• Must have familiarity with Infoblox, Asset Management
• Must have familiarity with general networking & Systems Administration

Rate Range: $18/hr. to $20/hr. The rate may be negotiable based on experience, education, geographic location, and other factors.

To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit https://www.akkodis.com/en/privacy-policy.

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers