ServiceNow HRSD Solution Architect

We’re working with an established transformation consultancy that is continuing to grow its ServiceNow and HR transformation capability. They’re looking for an experienced ServiceNow HRSD Architect who can combine strong platform knowledge with credible consulting and stakeholder-facing skills.

This is broader than a purely technical architecture role. You’ll work with clients from the early stages of discovery and roadmap definition through to solution design, delivery governance and continuous improvement, helping them modernise HR services and improve the employee experience. The Role

You’ll lead the design of scalable ServiceNow HRSD solutions across complex enterprise environments, working closely with senior HR, technology and transformation stakeholders.

The role will cover HR case management, Employee Center, knowledge management, life cycle events, employee journeys, workflow automation, integrations, data and reporting. You’ll translate HR operating model requirements into practical platform designs, while making sure the solution remains scalable, maintainable and aligned with the wider transformation.

You’ll also lead discovery and design sessions, provide technical assurance throughout delivery and act as a trusted advisor to clients. There will be opportunities to support proposals, presentations and the shaping of future ServiceNow programmes as the capability continues to grow.

• Strong ServiceNow HRSD experience across enterprise-scale implementations
• Previous experience as an HRSD Architect, Solution Architect, Lead Consultant or senior-level HRSD specialist
• Strong knowledge of HR case management, Employee Center, knowledge and life cycle events
• Experience translating HR operating models and employee service requirements into ServiceNow solutions
• Good understanding of Flow Designer, IntegrationHub, ACLs, portals, data models, security, reporting and platform governance
• Experience integrating ServiceNow with platforms such as Workday, SAP SuccessFactors or Oracle HCM
• Confidence leading discovery sessions, architecture workshops and senior stakeholder conversations
• The ability to challenge constructively and keep solutions focused on business outcomes rather than platform functionality
• Consulting or client-facing transformation experience would be highly beneficial
• ServiceNow certifications such as CSA, CIS-HRSD, CAD or CTA would be advantageous

This is a strong opportunity for someone who wants to operate at the intersection of ServiceNow architecture, HR transformation and strategic consulting.

You’ll work on complex HRSD programmes for large organisations, have genuine influence over solution direction and gain exposure to senior client stakeholders. There is also clear scope to develop further across architecture, advisory work and leadership as the practice grows.

The role offers UK-wide hybrid working, with occasional travel depending on client and project requirements.

Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law.

Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers.