Data Insights Manager

Leading on comprehensive analysis and interpretation of fundraising initiatives to facilitate the rapid growth of donation income, identifying and recommending improvements that will increase ROI

Leading on the ways in which insights and analytics are presented and engaged with across the organization, ensuring consistency and accessibility

Evaluating and implementing methods to improve data literacy across the department

Overseeing the continual development of segmentation model to optimize data targeting and increase income generation

Consulting on departmental projects, helping teams to make data-led decisions e.g., developing effective supporter journeys

Managing and evaluating analytics techniques, systems, and tools, researching the best ways to interrogate and visualize data

Managing and developing the short- and long-term insights strategy

Managing the Extraction, Transform, Load (ETL) process

Technical troubleshooting e.g., SQL server job failure reports

Leading on the documentation of rules, instructions, and stored procedures

BI tool technical management (Tableau)

Managing areas of Blackbaud CRM administration and configuration as appropriate

Consulting on and supporting data cleaning, governance, and collection to ensure structured information that can be turned into valuable insights

Are you an experienced fundraising Data Insights Manager with a love for animals? This is a dream of an opportunity for you to work with a fully remote international team and make a real difference.

You will manage the insights function of the Data team, providing detailed and insightful analysis that will inform fundraising strategies. This role is critical to fundraising success of the charity and you will need to really understand and show experience analysing data for fundraising strategy.

You will need to have advanced technical skills to manage the custom data warehouse and BI tool, Tableau, and Blackbaud CRM. There is a real opportunity here to shape the insights journey and help the team grow a healthy data culture, with scope to revolutionize the way data is used in moving towards machine learning. This is an exciting role that would suit a highly motivated individual looking to make an impact, helping the organisation succeed in data-led fundraising and achieve ambitious targets., * Advanced SQL skills, both writing SQL and using SQL server

• Advanced skills using BI tools e.g., Tableau, Power BI
• Advanced skills using a data warehouse and ETL process
• Experience using CRM systems (Blackbaud products - desired)
• Experience of overseeing data segmentation hierarchies

Flexible working, Pension Scheme, Access to Life Works, health and wellbeing platform, Training, as required.