Applications Support Analyst

Kudos Partners

Slough, UK

1 day ago

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Role details

Contract type

Permanent contract

Employment type

Full-time (> 32 hours)

Working hours

Regular working hours

Job source

www.totaljobs.com

Tech stack

Software Applications Application Services Microsoft Azure Cloud Storage Middleware Monitoring of Systems Internet Information Services (IIS) Mobile Application Software Performance Tuning Power BI BigCommerce SQL Server Integration Services

+3 more

AngularJS SolarWinds (Software) Api Design

Job description

Provide a customer driven professional service as part of 2nd and 3rd line Applications Support within the IT Applications team to ensure all queries are answered and issues and problems resolved quickly and efficiently within defined SLAs
Provide quality support to the business stakeholders of the assigned application services, whilst minimising downtime, maintaining continuous improvements and to report on the performance of any service
Work with the test and development teams, assisting and building applications to support production, non-production and project requirements
Involvement in the IT strategy and roadmaps and provide consultation to developers and solution architects

Requirements

Proven hands-on Angular or Bigcommerce (or similar) website, mobile app support experience
Proven hands-on API development or support experience
Proven hands-on Azure ADF, logic app, function app, storage accounts development or support experience
Proven hands-on Mobile middleware, IIS solution development, or support experience
Proven hands-on experience in SSIS packages support, DB clustering set up, DB, SSIS upgrades, DB performance tuning.
Experience in setting up monitoring and alerting using any monitoring tools e.g. spotlight, solarwinds etc.
Power BI and MS fabric experience - optional