Zscaler/Network Security consultant

Access Computer Consulting plc

London, UK

3 days ago

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Role details

Contract type

Temporary contract

Employment type

Full-time (> 32 hours)

Working hours

Regular working hours

Job source

www.careerboard.com

Tech stack

User Authentication Cyber Security Computer Networks OSI Models Network Security Windows Servers Remote Access Technology Security Information and Event Management TCP/IP User Environment Management Load Balancing Firewalls (Computer Science)

+3 more

Kubernetes Splunk Custom Reports

Requirements

Thorough understanding of Zscaler Proxy, for ZPA, ZIA and ZDX.
Prior experience of deploying ZPA, ZIA and ZDX
Prior experience of supporting ZPA, ZIA and ZDX - which includes Troubleshooting issues, documenting KBs, engagement with Vendor, Internal Engineering and other teams.
Clear understanding of Zscaler Client Connector (ZCC) packet captures and analysis.
Proactive in thought process and be able to identify gaps and propose improvements.
Excellent in documentation, preparing and updating KOPs, KBs, FAQs and other operational documents.
Good understanding of SIEM products like Splunk, how to use them and run reports and customizing dashboards for meaningful representations.
Working knowledge of LAN, WAN, Data Networks and Server Datacentres
Clear understanding of OSI Model and TCP/IP stack
Network/Firewall experience and understanding of key concepts.
Assist with the creation and customization of monitoring dashboards.
Provide administration support on unix/windows Servers for remote access related issues and management.
Understand the full project life cycle and take ownership of project deliverables to ensure successful implementation and integration of configuration changes.
Produce FAQs/process improvement recommendations to reduce call volume.
Develop automation opportunities to reduce manual support responsibilities.
Good understanding of incident, problem, and change management workflow processes
Good understanding of monitoring concepts and technologies
Analysis and reporting of deployment status to various stakeholders in a presentable form
Operational risk analysis and risk management with various application deployments from stability and user experience perspective
Troubleshooting deployment issues (basic level on server and understanding of end user desktop issues with application install/uninstall)
Extensive experience in information security and/or IT risk management with a focus on security, performance, and reliability.
Solid understanding of security protocols, cryptography, authentication, authorisation and security.
Good working knowledge of current IT risks and experience implementing security solutions.
Clear understanding of Firewalls, Load balancers, WAF and its operations.
Proven record of thoroughness and diligence as any mistake can affect 150,000 end points
Excellent communication skills to cater to internal DB clients, End User Computing engineering and incident resolver groups, and external vendor service teams.