The Digital Product Owner 2 leverages the agile methodology to develop and deliver banking products and solutions and engages with product leaders and stakeholders to access and represent Features, OKRs, and priorities to the agile team. This position works with Business System Analysts to decompose features into story cards, leads the building of the product backlog, sets sprint priorities, provides product demos, assists with mitigating delivery, and provides stakeholders with transparency into day-to-day execution., * Leads the more complex online/digital products projects to completion.

• Mentors junior level colleagues as necessary.
• Validates completeness of approved features for decomposition.
• Lead the validation of feature priority and implementation sequencing timeline.
• Manage the product lifecycle from requirements gathering through production and release.
• Manage and ensure cross-impacted teams are identified early and included in solution discussion; manage impact assessment timelines.
• Manage priorities with other Product Owners where cross-product conflicts exist.
• Manage leadership relationships an expectations of the team.
• Provide stakeholders with transparency to execution progress and blockers.
• Organize Story Mapping and collaborate with the Business Systems Analyst and facilitate Story Mapping sessions, and provide the overall vision/problem statement.
• Walk through and explain each identified feature and its defined scope.
• Manage Product Development and Product Backlog and define sprint goals.
• Consult with the scrum teams during development, providing clarification and context.
• Validate user story acceptance criteria and accept completed User Stories.
• Maintain Development Tracking tools.
• Create and assign cards for Feature Definition.
• Log open risks, issues, questions, decisions against Features.
• Clearly document ongoing changes to feature scope, prioritization, and requirements.
• Matrix Manage and/or Coach entry-level Product Owners.
• Perform other duties as assigned., Certain positions outside our branch network may be eligible for a flexible work arrangement. We’re combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team.

• Bachelor’s Degree
• 5+ years of Online/Mobile Product Management or Digital project delivery experience in Consumer or Business and Commercial Banking

Preferred Qualifications:

• New customer acquisition and on-boarding experience
• Digital product management or delivery experience in e-commerce, digital messaging, identity and access management, digital money movement, or customer self-service
• Experience in leading teams (5-10 member), user testing and data analysis to improve customer experiences
• Experience in creating re-designed Consumer or Business and Commercial Banking customer experiences
• Experience in leading teams (5-10 member), user testing and data analysis to improve customer experiences
• Ability to translate business needs to technology teams
• Experience with desktop and mobile web, mobile apps, and alerts
• User-centered design and usability expertise
• Self-starter who develops plans and is committed to hitting delivery dates
• Strong analytical skills and familiarity with the Software Delivery Lifecycle
• Excellent written and verbal (face-to-face and phone) communication skills including professional grammar and demeanor Ability to develop working relationships with individuals at all levels of an organization
• Strong organizational skills and attention to detail
• Commercial bank experience

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