IT & ERP Support Specialist

System One

Adair, OK, United States

2 days ago

Apply on www.kansasworks.com

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Role details

Contract type

Permanent contract

Employment type

Full-time (> 32 hours)

Experience level

Experienced

Experience required

3 years minimum

Compensation

$70,000.0 - $90,000.0

Working hours

Regular working hours

Job source

www.kansasworks.com

Tech stack

Sage ERP Accpac Information Systems Desktop Computing Virtual Private Networks (VPN) Sage ERP Microsoft Dynamics Information Technology Data Management

Job description

System One has an exciting opportunity for a technical specialist with focus in ERP systems support. This is a stable, well-established organization located in Northeastern Oklahoma offering benefits and an excellent work environment. Qualified individuals will need to possess at least 3 years of experience in supporting ERP systems and providing desktop, technical support to internal customers. Responsibilities

Provide general IT technical and administrative support, including troubleshooting desktops and printers, workstation setup, RDS server/VPN maintenance, internet and phone connectivity, software updates, and software-related inquiries.
Support the company’s ERP system (Sage 300), including creating inventory part numbers, maintaining customer price lists, troubleshooting plant accounting, and modifying reports.
Assist with company and GLIPM webstores, troubleshooting, data organization, posting updates, marketing, and adjustments.
Help identify, convert, and train on automated processes within the ERP system, creating SOP documentation as needed.
Provide manufacturing accounting and inventory support, including data entry, file management, raw material transfer, and cycle counts.
Document procedures for IT administration, accounting, and order processing; recommend system updates for efficiency.
Prepare analytical reports on inventory, purchasing, sales, and trends upon request.
Perform other duties as assigned by the CFO.

Requirements

Responsibility details include working with ERP systems from a manufacturing perspective, with experience in modules such as order entry, shipping, invoicing, AR, AP, and inventory control. Candidates with ERP system migration experience, particularly with Microsoft Dynamics 365 or Sage X3, are preferred, especially as the company plans to transition from Sage 300 to these systems. Experience with webstore maintenance and system support is highly valued. Preliminary Qualifications

Associate’s Degree in information technology, computer science, information systems, business analytics, or data science
3-5 years of experience in IT helpdesk or system support role
Must have direct experience using ERP systems
Preferred: experience with Microsoft Dynamics 365 or Sage X3