IT Support Specialist

BCIC Swiss

München, Germany

20 days ago

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Role details

Contract type

Permanent contract

Employment type

Full-time (> 32 hours)

Compensation

€44,200.0

Working hours

Regular working hours

Languages

English, German

Job source

www.adzuna.de

Tech stack

Microsoft Windows Apple Mac Systems Desktop Computing Jabber Microsoft Office Network Connections Diagnostic Tools Computer Equipment Laptops

Job description

BCIC Swiss GmbH

Best Connect International Company is looking for a (Schudle visit,on-site) “IT Support Specialist” in Germany .

Tasks

️ Provide first- or second-level contact and problem resolution for customer issues.

️ Work with third-party vendors to remediate complex AV issues as needed.

️Provide timely communication on issue status and resolution.

️ Maintain ticket updates for all reported incidents.

️ Install, upgrade, support, and troubleshoot Windows OS , Microsoft Office & Cisco Jabber authorized .

️ Should have basic knowledge of the Mac operating system to support Apple PC users.

️ Install, upgrade, support, and troubleshoot printers and computer hardware.

️ Performs remedial repairs on desktops, laptops, printers, and any other authorized peripheral equipment.

️ Use diagnostic tools to troubleshoot problems associated with network connectivity and workstation hardware/software.

Requirements

1.Must hold a valid work permit in Germany

2.Several years of experience in the IT field

3.Local language (German) & English fluency mandatory .

Benefits & conditions

On-site role
Stable ongoing project
Professional and supportive work environment
Opportunity for additional hours based on performance
Potential for long-term engagement

1st November 2026

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Apply on www.adzuna.de

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