Manager, Solution Sales, Service Collection

• Lead and develop a team of experienced enterprise solution sellers, exceeding quarterly and annual bookings and OKR targets
• Execute strategic business plans that drive Land & Expand motions for JSM across Enterprise and Strategic customer segments
• Own recruiting, coaching, and performance management of Service Collection SSEs building a high-performing, accountable team
• Establish team objectives, policies, and KR plans and manage allocated resources
• Handle advanced negotiations at the customer and partner level
• Build and promote strong, long-lasting customer relationships networking with critical customers and leveraging deep understanding of their unique perspectives
• Distill and define customer-centric strategies for the team, considering department and company objectives
• Partner cross-functionally with Account Executives, Solution Engineers, Channel & Alliances, Advisory Services, Product, and Marketing to optimize the Service Collection GTM motion
• Present sales, revenue, and expense reports with realistic forecasts to senior leadership
• Act as a voice of the field capturing and synthesizing customer and competitive feedback to shape the JSM product roadmap, In line with local law, identity verification (which may include use of biometric data) is a condition of employment with Atlassian for employment fraud purposes.

• 15+ years of enterprise sales experience in cloud-based software/solutions, with deep expertise in ITSM/ESM/Service Management (ServiceNow, BMC, Ivanti, Freshworks, or similar)
• 6+ years as a sales manager, with proven experience consistently meeting or exceeding targets
• Demonstrated ability to lead complex, multi-threaded Enterprise deals and coach teams through major obstacles
• Experience displacing legacy ITSM vendors with modern cloud solutions
• Strong executive presence ability to build and leverage CIO/CTO/VP IT relationships
• Experience working in a matrixed, overlay sales model alongside Account Executives and Channel Partners
• Strong collaboration skills thrives in a team-selling environment
• BS/MS degree in business, IT, or a related field (preferred)

At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate’s skills, expertise, or experience. In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are:

Zone A; 238K- 279K Zone B: 215K- 252K Zone C: 198K- 232K

his role may also be eligible for benefits, bonuses, commissions, and equity. Please visit go.atlassian.com/payzones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.

Atlassians can choose where they work whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity.