Release Manager - HYBRID

The Release Manager is responsible for defining, implementing and managing software releases across the company for large and small deployments. Plan, schedule and manage software and device releases across Windows and Mac environments leveraging Intune and SCCM. The Release Manager will act as a Project Manager managing multiple software requests and multiple project tasks to completion, as well as negotiate dates and communicate status from Users to Leadership. Coordinate and schedule deployments, ensuring minimal disruption to users and business operations

Act as a project manager, driving multiple software requests and release-related tasks to completion

Serve as a relationship manager, partnering with users, engineers, and leadership to align expectations and priorities

Assess release readiness, risks, and impacts; recommend go/no-go decisions and mitigation strategies

Communicate release status, timelines, risks, and outcomes clearly to both technical and non-technical stakeholders

Facilitate cross-functional collaboration between IT, engineering, security, and business teams

Continuously improve release processes, standards, and documentation to enhance efficiency and reliability

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

At least 2-3 years of hands on experience with SCCM

Troubleshooting Client issues and creating and Running reports and/or deployment summaries using SCCM

Experience with Windows 10

Experience Understanding/deriving business needs and communicating it to BUs, End Users, and or Management

engineers

• HP ALM experience (creating requests, creating and running reports)

• Mac OS - Mojave / Catalina / Big Sur

• CA Technologies Service Desk Manager

• Citrix RallyDev

• SQL Server Reporting Services

• JSS Dashboard