Information Technology Network Support Specia

Provide hardware, software, and network troubleshooting, including minor maintenance and repairs. Monitor server room conditions and respond to alerts. Support LAN servers, network security, and backups. Maintain system documentation, track downtime, and coordinate vendor support. Configure and document network cabling, update IT blueprints, and ensure proper operation of IT infrastructure within the 81 MDG environment., * Perform minor hardware/software/network maintenance, including board replacement, cable switching, and hardware installations.

• Continuously monitor server room conditions (temperature, humidity, power interruptions) and respond to alerts.
• Provide LAN server support, including network communications hardware, software, and security.
• Maintain 30-day system data backups and manage off-site tape storage.
• Track and document network, system, and web availability, including downtime and performance degradation.
• Coordinate with vendor support services for system issues and degraded performance.
• Configure, install, and document network cabling for operational efficiency.
• Maintain and update IT blueprints, including hardware configurations, cabling diagrams, and network devices.
• Performs other job-related duties as assigned.

• Must maintain Security+ certification.
• Frequent sitting, using hands/fingers, handling, reaching with hands and arms, talking, hearing and seeing up close, at a distance, along the periphery, with depth perception and the ability to adjust focus; occasional walking or standing.
• Work is performed primarily in an office setting. Employee will be exposed to a wide variety of people in differing functions, personalities and abilities.
• Strong troubleshooting and problem-solving skills for hardware, software, and network issues.
• Knowledge of LAN server support, network security, and multi-protocol environments.
• Ability to monitor and respond to server room environmental changes.
• Experience in maintaining system backups and data recovery procedures.
• Proficiency in documenting IT systems, downtime causes, and performance reports.
• Effective communication and coordination with vendor support teams.
• Ability to install and manage network cabling, hardware, and peripherals.
• Attention to detail for maintaining IT blueprints and system configurations.
• Familiarity with DISA, HAIMS, DMLLS, EBMS, and other medical IT systems.

Sumaria is a Full Lifecycle Engineering, Technical Services and Professional Solutions company in support of the Warfighter, supporting modernization, high end services and next generation capabilities in contested domains. Sumaria has been a trusted partner to U. S. Department of Defense for more than 40 years, providing Lifecycle Systems Engineering, Advisory & Analysis/SETA, C5ISR and Enterprise Information Technology solutions. With expertise to lead, insight to deliver and commitment to succeed; we staff each mission with a carefully selected team of seasoned professionals. We’re Headquartered in Dayton, OH, and have regional offices across the nation.

Sumaria Systems only provides engineering services to the federal government and does not provide professional engineering or surveying services to the public within the meaning of Ohio Revised Code Section 4733.16.