IT Operational Delivery Project Manager/IT Service Manager

• DEX Sustainability Responsibilities
• Lead DEX Sustainability from design into delivery, implementation and value realisation
• Strong project delivery and operational management experience covering service performance, stability, incidents, risk and OPEX.
• Good infrastructure knowledge including resilience, environments, release management and change control
• Define and manage Non-Functional Requirements and measurable operational outcomes
• Drive operational readiness, service transition, deployment and support handover
• Identify delivery risks, root causes, process inefficiencies and systemic issues
• Communicate technical and operational issues clearly to leadership and stakeholders
• Lead cross-functional teams through delivery, testing, deployment and transition to BAU

• PMP, PRINCE2, Agile or equivalent certification
• Strong Agile and Waterfall delivery experience
• Proven delivery of technology projects into production
• Operational readiness and service transition experience
• Cloud, SaaS and digital platform experience
• Governance, assurance and vendor management
• Planning, budgeting, dependency and risk management
• Executive stakeholder management and financial forecasting
• Strong communication and presentation skills
• Experience in digital, data and technology delivery

Preferred Skills:

• Degree or equivalent experience.
• 10+ years IT experience, including leadership of complex projects up to $5M.
• Sustainability, data, reporting or regulatory programme experience.
• Global and cross-functional delivery experience.
• Strong influencing, facilitation and stakeholder engagement skills.

• Outcome-focused and comfortable working in ambiguity.

  Project Planning & Tracking, Project Management, Project Governance

With a focus within Energy Trading, Oil & Gas, Financial Markets and Commodities, we offer a transparent Recruitment Service that has proven to be reliable and effective for over 40 years. We are ISO accredited and proud of our excellent TrustPilot Reviews. Your search for a New Contract Assignment or for a New Permanent Job will be in safe hands with Eaglecliff Recruitment. Please telephone for an immediate response or email your CV for a quick response. Eaglecliff Ltd is acting in the capacity of an employment agency for permanent recruitment and an employment business for contractor resourcing.”, “industry”: “IT”, “baseSalary”: {“@type”: “MonetaryAmount”, “currency”: “GBP”, “value”: {“@type”: “QuantitativeValue”, “value”: “”}}, “identifier”: {“@type”: “PropertyValue”, “name”: “[[BRANDNAME]]”, “value”: “[[IDENTIFIER]]”}, “datePosted”: “2026-09-04T11:57+00:00”, “validThrough”: “2026-09-18T11:57+00:00”, “hiringOrganization”: {“@type”: “Organization”, “name”: “Eaglecliff Recruitment”, “logo”: “https://cjassets-fabkerfbaaayfhdm.z02.azurefd.net/images/jobbranding/49b5d585e21b/images/49b5d585e21b_detail.png”}, “jobLocation”: {“@type”: “Place”, “address”: {“@type”: “PostalAddress”, “addressRegion”: “England”, “addressLocality”: “London”, “addressCountry”: “United Kingdom”}, “geo”: {“@type”: “GeoCoordinates”, “latitude”: “51.512”, “longitude”: “-0.065”}}, “url”