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Cyara IVR Test Automation Engineer in Dallas

Energy Jobline
Dallas, TX, United States
3 days ago
Apply on www.energyjobline.com
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Expert
Experience required
7 years minimum
Compensation
$110,240.0
Working hours
Regular working hours
Job source
www.energyjobline.com

Tech stack

Agile Methodology Automation of Tests Interactive Voice Response VoIP Session Initiation Protocols Test Scripts

Job description

  • Design and execute automated IVR test scripts using Cyara (Velocity / Pulse / Voice Assure).
  • Perform functional, regression, and end-to-end testing of IVR and contact center applications.
  • Validate call flows, prompts, routing, ASR, TTS, and DTMF scenarios.
  • Integrate Cyara automation with CI/CD pipelines.
  • Analyze test results, log defects, and collaborate with development teams for resolution.
  • Support release validation, UAT, and production monitoring.
  • Work in Agile environments ensuring high-quality IVR solutions.

Requirements

  • 7+ years in IVR / Contact Center QA & Automation.
  • Strong hands-on experience with Cyara tools.
  • Good understanding of telecom, VoIP, SIP, and call flow testing.
  • Excellent communication and problem-solving skills.

Apply for this position

This job is hosted externally. Click below to view the full posting and apply.

Apply on www.energyjobline.com
Prepare application

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