Fleet Support Analyst
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Role details
Tech stack
Job description
- Serve as the primary point of contact for real-time fleet issue escalations and operational support.
- Diagnose and troubleshoot hardware, software, and autonomous vehicle system issues using telemetry and diagnostic data.
- Escalate unresolved technical concerns to engineering and higher-level support teams to ensure timely resolution.
- Document troubleshooting activities, findings, and resolutions within Jira to support continuous improvement efforts.
- Analyze historical fleet data to identify trends, recurring issues, and opportunities for preventive action.
Requirements
- Minimum of 2 years of technical troubleshooting experience, preferably in the automotive, transportation, or related industry.
- Strong analytical and problem-solving skills with the ability to make decisions in a fast-paced environment.
- Excellent communication and collaboration skills with both technical and non-technical stakeholders.
- Experience interpreting data and using insights to identify operational issues and trends.
- Ability to work independently, manage multiple priorities, and maintain high safety and quality standards.
Benefits & conditions
What’s in it for me?
- Medical, Vision Dental plans
- 401k
- 11 paid holidays
- Pay increases
- Career growth opportunities and more
About the company
About ManpowerGroup, Parent Company of: Manpower, Experis and Talent Solutions
Experis is a global leader in technology services and part of the ManpowerGroup (NYSE: MAN) family of brands. We connect skilled technology professionals with meaningful opportunities where they can grow their careers, expand their expertise and make a real impact. Guided by the belief that it takes Human Ingenuity to unlock the true potential of technology, Experis helps people gain experience with leading organizations, build sought-after skills and take the next step toward a brighter future. Backed by ManpowerGroup’s 75+ years of workforce expertise and global reach across more than 70 countries and territories, Experis brings the scale, insight and opportunity to help people and businesses thrive. ManpowerGroup is consistently recognized for its commitment to inclusion, ethics and responsible business, including being named one of the World’s Most Ethical Companies. Learn more at Experis.com.
ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee’s race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.
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