Deployment Engineer
Maximum Corporation
San Mateo, CA, United States
3 days ago
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Role details
Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Experienced
Experience required
2 years minimum
Working hours
Regular working hours
Job source
Tech stack
Bioinformatics
Python (Programming Language)
Information Technology
Golang
Job description
- Collaborate with account executives to manage complex deal cycles involving multiple stakeholders.
- Oversee and execute technical proof-of-concept (POC) processes.
- Tune prompts and models to enable the right AI performance for our clients.
- Build out custom modules to enable customers to go live successfully
- Design and present tailored demos based on customer and business needs.
- Develop implementation scoping document for each customer that launches with Maxima
- Build integrations to different transaction systems like revenue, billing, account payable etc.
- Conduct customer-facing activities such as technical discovery calls.
- Partner with product and engineering teams to deliver on customer requests and advocate for customer needs.
- Troubleshoot, debug, fix, and upgrade software to ensure reliable and robust performance in production environments
- Provide ongoing technical support and maintenance for deployed solutions
Requirements
- 2+ years experience in forward deploy engineering, sales engineering, implementation engineering or solution engineer.
- Bachelor’s degree in any engineering discipline. Computer science is preferred but not mandatory.
- Strong verbal and written communication skills. You should be comfortable interfacing with customers. This is very important for this role.
- Proactive and highly motivated.
- Can handle the high intensity and fast pace of a startup environment.
- Proficient in languages like Golang, Typescripts, Python etc.
- Able to identify customer needs and provide innovative solutions.
- Proven experience collaborating with Account Executives to manage technical sales processes for Enterprise customers.
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