Manager, Technology Operations

We are looking for an experienced Manager, Technology Operations to join our Technical Integrations team. As a Manager, you will be responsible for helping API sellers get onboarded to Walmart Marketplace ecosystem. You will be closely working with Channel Partnership Business team to help them integrate using US Marketplace API’s. You will also learn more about Marketplace API ecosystem and will closely work with MP , WFS and LPD API product managers for enhancements and future projects., * Managing API integrations: Closely work the Marketplace sellers for API integrations and resolve any API issues. Using POSTMAN tool replicate issues and work with TechOps/engineering team to identify root cause and resolve issues long term. You will be closely working with Seller Incubation team and must join regular seller meetings related to API integrations. You will be responsible for explaining how Marketplace API’s works and inform seller about our best practices.

• Driving product improvement: Work directly with partners, key stakeholders, and leadership teams, understanding their suite of products, services, and solutions, articulating gaps to make recommendations to enhance product offerings. Understand partner and seller needs to serve as a consultant on API integrations that drive seller acquisition, GMV growth and address pain points.
• Working cross-functionally: Collaborate with Product Management, Operations team to deliver best-in-class API seller experiences. Build, maintain, and enhance effective internal and external partnerships through professionally accepted and ethical outcomes. Recognizes and adapts to differences in backgrounds, cultures, languages, and work styles when working with others. Communicates with team members to solve shared problems cooperatively.
• Autonomous Work: Take ownership and be responsible for management of the above and action with limited manager oversight.

• You’re results-oriented with a proven track record of leadership and taking ownership to produce exceptional results.
• You understand API integrations and have technical knowledge to solve seller issues.
• You believe in and prioritize the collective success of the team and are quick to jump in, help, mentor, and coach your fellow team members.
• You are creative and resilient - always looking for new ways to approach problems and drive business performance.
• You are curious and enjoy working with your manager and partners to continue to add to your knowledge toolbox., * Option 1: Bachelor’s degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 3 years’ experience in project management, program management, program operations, or related area.
• Option 2: 5 years’ experience in project management, program management, program operations, or related area.

Preferred Qualifications:

• 5- 7 years’ experience in supporting API integrations.
• Understanding of XSD’s and JSON schemas. Knowledge about REST API’s and well versed with tools like Postman.
• Ability to analyze seller reported API issues and resolve them.
• Closely work with TechOps and engineering team for escalated seller issues.
• Exceptional negotiation and interpersonal skills.
• Strong verbal communication skills.
• Strong technical and analytical knowledge.
• Detail and results-oriented with sense of urgency., Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Option 1: Bachelor’s degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 3 years’ experience in project management, program management, program operations, or related area. Option 2: 5 years’ experience in project management, program management, program operations, or related area.

Preferred Qualifications…

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Master’s degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area, We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable., Sunnyvale, California US-08479:The annual salary range for this position is $104,000.00-$202,000.00

Bentonville, Arkansas US-09401:The annual salary range for this position is $80,000.00-$155,000.00

Additional compensation includes annual or quarterly performance bonuses.

Additional compensation for certain positions may also include:

• Stock