Product Owner

As a Product Owner, you’ll take ownership of the merchant integrations domain, working closely with the development team to refine and prioritise the backlog, shape business epics and stories, and translate complex requirements into clear, functional designs. You’ll guide the development of key capabilities, including ongoing AI enhancements, and ensure smooth integrations with merchant systems such as Shopify and Adobe Commerce. You’ll support the team throughout each sprint, providing clarification, managing scope, reviewing completed work, and contributing to retrospectives.

Alongside this, you’ll partner with UX to deliver meaningful usability upgrades. You’ll also play a part in strengthening ways of working within the product organisation by aligning with other Product Owners, bringing structure where needed, and contributing to a mature, collaborative team culture.

• Experience in product, business analysis, or project management within B2B SaaS environment,
• Knowledge/experience with product ownership fundamentals: familiarity with product lifecycle and roadmap concepts, understanding of user story writing and backlog management,
• Basic understanding of Agile methodology, sprint cycles, and Scrum ceremonies,
• Good stakeholder management and communication skills across technical and business audiences,
• Living within commuting distance of Leiden.

Nice-to-have

• E-commerce or marketplace experience (major plus - you will ramp up faster),
• Technical depth in software development, APIs, integrations, and/or platform architecture,
• Experience with AI/ML product features.

• You’ll receive a thorough onboarding to get you familiar with ChannelEngine, our processes and tools, and your new colleagues. You’ll also have a buddy to support you along the way
• You’ll be working in an open and collaborative company with +/-200 colleagues of over 40 different nationalities
• Work-life balance: we enable people to work in ways that suit their working style, which is why we offer flexible hours and hybrid-working
• Our Happy & Healthy Team organises numerous wellbeing initiatives to keep us all… happy & healthy, including various social activities such as bouldering, ice-skating ️, game nights , and picnics ️
• We’ll contribute 6% to your pension fund
• We want to make sure everyone is supported mentally and emotionally which is why we provide free access to mental healthcare support
• You’ll be granted equity benefits so that we can grow together