IT Operations Specialist II

As an IT Operations Specialist II, you will play a vital role in monitoring and operating server computer systems. You will be responsible for managing batch processing to ensure quality output to customers and users. Become a part of our dynamic team that is dedicated to helping one another.

Hours are: Saturdays from 7:00 p.m. - 7:00 a.m. and Sundays from 7:00 p.m. - 6:00 a.m.

Responsibilities

• Operate, monitor, and control mainframe, midrange, and server computer systems, including all related printing equipment.
• Responsible for operating and maintaining computer equipment, loading peripheral equipment (printers) with selected materials (paper/special forms & electronic media), and reporting any problems that arise to the shift supervisor.
• Possess a working knowledge of systems that process on the shift, balancing of processed output, and distribution of printed reports.
• Monitor mainframe and midrange systems and servers via remote terminal(s).
• Attain a working understanding of console commands, operating system(s), 3rd party software, and Microsoft Office Products.

• High school diploma required.
• One year of experience within the same or similar environment.
• Working knowledge of computer equipment and peripherals.
• Reliable, dependable, and have a positive attitude.
• Excellent communication skills.
• Ability to lift objects up to 30 pounds.

Skills: Communication Skills, Computer Maintenance, Computer Servers, Computer Systems, Digital Media, Equipment Maintenance/Repair, High School Diploma, Information Technology & Information Systems, Insurance, Lift/Move 30 Pounds, Mainframe Computer, Microsoft Office, Microsoft Product Family, Operating Systems, Peripheral Hardware, Printers, Printing

Alfa Insurance® is an A-rated insurance carrier that offers an excellent array of auto, home, life, farm and business insurance products. Since its humble beginnings in 1946, Alfa and its affiliates now serve more than 1 million customers across 14 states.

Working as an IT Operations Specialist II for Alfa Insurance offers a remarkable opportunity that extends beyond the mere task of printing, balancing, and distributing batch processing reports. It entails joining a revered company built on principles of faith, family, community, and unwavering integrity. By becoming a member of the Alfa family, you can uncover your true purpose and contribute to enhancing the lives of our valued policyholders and making a positive impact in your community.