Salesforce CRM Data Specialist

Kelly is hiring for a Salesforce CRM Data Specialist for a 3-month contract role at Auburn Hills MI 48326 with our prestigious client., Customer Research and Data Enrichment

• Research companies, accounts, contacts, job roles, locations, and relationships to strengthen customer records in Salesforce.
• Investigate missing, incomplete, duplicate, or inconsistent customer information using Salesforce data, internal notes, web research, and other available tools.
• Connect related accounts, contacts, to help sales understand the full customer picture.
• Document findings clearly so sales representatives can quickly determine who the customer is.

Salesforce CRM Stewardship

• Update customer, account, contact, information in Salesforce.
• Use Salesforce as a primary research source, reviewing account ownership, notes and existing data quality issues.
• Improve CRM completeness by filling gaps in firm name, location, customer type, contact role information.
• Flag data discrepancies, duplicates, stale records, unclear ownership, and records requiring sales follow-up or further validation.

Construction Customer Intelligence

• Research construction-related influencers such as contractors, builders, architects, developers, and project influencers.
• Summarize findings in a concise, practical way that helps the business move forward with robust and accurate data.
• Collaborate with DCX, sales, marketing teams to improve customer visibility, CRM usability.

• 1-3+ years of experience in data entry, research, CRM administration/support, sales operations, customer operations, construction administration, or a related role.
• Experience researching companies, contacts, or customer records in a CRM or structured database environment preferred.
• High school diploma or GED required; additional coursework or experience in business, sales, construction management, or related fields is a plus.

Skills and Tools:

• Salesforce CRM experience strongly preferred; ability to navigate accounts, contacts, reports, and related records is a plus.
• Strong computer skills, including Microsoft Office, email, web research, and comfort working across multiple systems.
• Strong written communication skills with the ability to summarize research findings clearly for a sales audience.
• High attention to detail and accuracy when entering, cleaning, validating, and connecting customer data.

If you feel this role interests you, feel free to apply or refer someone who would be a good fit.

Finding the right job isn’t always easy. Kelly ® Professional & Industrial takes the guesswork out of your job search by connecting you with great opportunities that work for you. That means your schedule, your interests, and your career plan. In fact, our company created the staffing industry with the goal of connecting people with great office jobs-so you could say we’re pretty good at it!

About Kelly

Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life-just ask the 300,000 people we employ each year.

Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Kelly may use AI-powered tools during the recruitment and hiring process. For full details, including how Kelly uses AI, your rights, and how to request a reasonable accommodation, visit the Recruitment Artificial Intelligence Notice (https://www.kellyservices.com/hubfs/myKelly/Resources/Employment_Policies/Recruitment-Artificial-Intelligence-Notice.pdf?hsLang=en) .

Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly’s Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.