Technical Support Specialist / Electronics Technician

TEKsystems is partnering with a family-owned Oregon manufacturer to hire a Technical Support Specialist. This position is an excellent fit for someone with strong technical aptitude who enjoys troubleshooting electrical and mechanical systems, working directly with customers, and solving real-world equipment issues.

We’re especially interested in candidates with electronics, engineering, STEM, manufacturing, laboratory equipment, or technical project experience. Whether you’ve gained your experience through work, school, personal projects, or hands-on hobbies, this role offers an opportunity to apply your technical skills in a customer-facing environment while continuing to develop professionally.

You’ll work closely with customers, service teams, and engineering personnel to diagnose equipment issues, interpret wiring diagrams, identify replacement parts, and help drive issues to resolution., * 6-month contract-to-hire opportunity with long-term potential

• Hybrid schedule with remote Fridays
• Family-owned company with collaborative culture
• Strong mentorship and development from an experienced manager
• Exposure to engineering, manufacturing, service, and quality teams
• Great opportunity for STEM graduates, students, or electronics-focused professionals
• Diverse work that combines troubleshooting, customer interaction, and technical problem-solving
• Opportunity to build hands-on experience supporting real-world equipment

What You’ll Do

• Handle approximately 7-15 customer calls and 7-15 email requests per day
• Troubleshoot equipment issues with customers over the phone and through email
• Interpret wiring diagrams and technical documentation to identify problems
• Guide customers through diagnostic and repair processes
• Coordinate replacement part orders and warranty requests
• Document service cases and maintain accurate records within company systems
• Escalate complex issues to engineering or management when necessary
• Coordinate service support and follow up to ensure issues are fully resolved
• Partner with engineering and quality teams to provide product feedback and support continuous improvement

Required:

• Ability to read and interpret wiring diagrams
• Strong troubleshooting and analytical mindset
• Excellent communication and customer service skills
• Ability to remain patient and professional when supporting frustrated customers
• Strong documentation and organizational skills
• Associate degree, technical training, or equivalent hands-on experience
• Valid driver’s license

Preferred:

• STEM-related education in Engineering, Physics, Chemistry, Electronics, Electrical Technology, Mechanical Technology, or similar fields
• Technical support experience
• Electronics technician experience
• Semiconductor or manufacturing experience
• Field service experience
• Experience troubleshooting electrical or mechanical systems
• Hands-on projects involving electronics, Raspberry Pi, Arduino, robotics, or similar technical hobbies, This role is ideal for someone who enjoys figuring out how things work, helping people solve problems, and applying technical knowledge in a practical environment. Successful candidates are naturally curious, customer-focused, comfortable working through technical challenges, and eager to continue learning and developing their skills. Job Type & Location, Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

We’re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That’s the power of true partnership. TEKsystems is an Allegis Group company., We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.