Enterprise Application Support Specialist - Assets & Purchasing

Application Administration & Support

• Serve as the primary support resource for Procore and supporting asset management, purchasing, and field applications.
• Administer configuration, permissions, workflows, templates, forms, directories, and project or asset settings across supported applications.
• Troubleshoot user, data, and workflow issues, escalating to vendors or internal technical teams as needed.
• Maintain documentation, knowledge articles, and standard operating procedures for supported applications and processes.

Business Analysis & Process Improvement

• Partner with stakeholders to gather requirements, document current- and future-state processes, and improve adoption of Procore and related systems.
• Translate business needs into functional requirements, configuration decisions, user stories, and test scenarios.
• Align processes across Construction Operations, Asset Management, Procurement, Finance, Project Controls, and IT.

Integrations, Data & Technical Enablement

• Support integrations between Procore, asset management, purchasing, and enterprise systems such as ERP, document management, reporting, and identity platforms.
• Assist with API, middleware, data mapping, and integration troubleshooting alongside technical teams or consultants.
• Validate data quality and system behavior after configuration changes, releases, or integration updates.

Training, Adoption & Governance

• Train end users and power users on application functionality, process expectations, and best practices.
• Promote consistent standards, governance, naming conventions, and permissions across supported applications.
• Track support trends and recurring issues to prioritize roadmap and operational improvements.

• 5+ years supporting enterprise business applications in asset management, procurement, construction technology, or ERP-adjacent environments.
• Hands-on Procore administration and configuration experience (permissions, workflows, templates, forms), plus exposure to asset management or purchasing systems.
• Business analysis experience: requirements gathering, process documentation, and solution design.
• Ability to troubleshoot functional application issues as well as integration, data, and workflow problems.
• Working knowledge of application governance, change management, and user support practices.
• Excellent communication skills across field, operations, finance, procurement, IT, vendor, and leadership audiences.

Preferred Experience

• Asset management or EAM/CMMS platforms, purchasing and procure-to-pay workflows, project controls, or project accounting.
• APIs, iPaaS or middleware platforms, SSO, data mapping, or reporting.
• Working with vendors, consultants, or implementation partners.
• Azure DevOps, Jira, ServiceNow, Power BI, SharePoint, or Microsoft 365.

• Competitive salary + annual performance-based bonus eligibility
• Medical, dental, and vision insurance
• 401(k) with company match
• Paid time off and company holidays

For Mexico-based roles - What you’ll get:

• Competitive salary + annual performance bonus eligibility
• Christmas Bonus (Aguinaldo): 30 days
• Major medical expenses and life insurance
• Paid time off and holidays (per local policy)

For all roles:

• Professional development and growth opportunities
• Opportunity to grow with a mission-driven team shaping the future of clean energy
• Equal Opportunity: ON.energy is committed to equal employment opportunity and to maintaining a work environment free of harassment, discrimination, or retaliation.