Manager, Engineering - Guidewire Claims Center Platform

Manages total cost of ownership, advocates for the removal of technical debt, assists and supports team effectiveness. Ensures application or portfolio of platforms are enhanced an…

• 13 days ago

Lead, coach, and develop engineering teams responsible for the Guidewire ClaimCenter application and database platforms, ensuring delivery against program commitments and platform health objectives Partner with Solutions Architects and Product Owners to align team priorities to the Pathfinder program, Tier 1 investments, and engineering enablement roadmap Monitor team effectiveness, address productivity issues, and remove roadblocks to keep delivery on track Provide technical guidance and coaching to senior team members (Solution Engineers, Principal Software Engineers, and DBAs), fostering a culture of engineering excellence, SRE practices, and continuous improvement Own performance management, professional development, and career growth for direct reports; conduct timely and meaningful performance reviews Manage hiring, onboarding, and vendor/contractor coordination to maintain a high-performing, appropriately staffed team Advocate for the reduction of technical debt and proactive management of platform risk within the ClaimCenter ecosystem Champion Agile/SAFe delivery practices and contribute to PI planning, retrospectives, and cross-team coordination within the broader Claims Technology portfolio Collaborate with technology and business partners to ensure platform capabilities meet current and future claims operational needs Contribute to financial planning and total cost of ownership management for aligned platforms and investments Strong foundation in software engineering and delivery best practices, including work planning, execution tracking, team metrics, and operational oversight. Knowledge of technology concepts, strategies and methodologies typically acquired through a Bachelors or Masters Degree in technical or business discipline and a minimum of five years’ experience in a practice relevant domain including delivering software solutions in an agile environment. 3 years in a leadership role preferred. Able to manage complex technology development concepts, capabilities and maturity. Requires excellent analytical ability, consultative, communication, presentation and management skills, strong judgment and ability to effectively liaise with cross functional stakeholders and optimize teams. Demonstrated ability to operate collaboratively and build consensus. In-depth knowledge of technology standards and guidelines; knowledge of management concepts, practices and techniques; thorough knowledge of business functions and operations, objectives and strategies.