Employer Implementation Lead

• Lead benefit onboarding projects (e.g., HSA, FSA, HRA), ensuring accurate documentation, timely updates, and successful milestone completion while fostering strong employer relationships.
• Ensure smooth transitions to service, maintaining high client satisfaction, mitigating risks, and confirming successful fund transfers and asset reconciliation.
• Monitor and manage internal ticketing queues, resolving issues within established service level agreements (SLAs).
• Identify and address operational inefficiencies, recurring issues, and automation opportunities through cross-functional collaboration.
• Support escalations and special projects, contributing to department-wide initiatives and client-specific workstreams as needed.
• Champion a culture of accountability and innovation, delivering seamless, success-focused experiences that empower employers to serve their people confidently.

Alegeus colleagues are known as problem-solvers, risk-takers, and innovative thinkers. As a Employer Implementation Lead, these skills are essential for success:

• Abilities: Skilled in leading and speaking on behalf of teams or business initiatives; detail-oriented and organized with proficiency in Microsoft Excel, Outlook, Project, Word, Visio, and PowerPoint; effective in managing client relationships and collaborating across departments.

• Experience: 3+ years of relevant professional experience preferred; background working with employer groups and third-party administrators; familiarity with health insurance and consumer-directed benefits (HRAs, HSAs, FSAs) highly preferred; exposure to project management methodologies such as Six Sigma, Lean, or PMBOK is a plus.

• Education: Bachelor’s degree or equivalent practical experience in a related field preferred.
• Location: 25% Hybrid in Maitland, FL

• A flexible work environment

• Competitive salaries, paid vacation, and holidays

• Robust professional development programs

• Comprehensive health, wellness, and financial packages, The posted salary range reflects the minimum and maximum target for this position’s compensation grade and represents a blended range across our three hub locations: Florida, Massachusetts, and Wisconsin. Within this range, individual compensation is determined based on a variety of factors, including but not limited to job-related skills, experience, and education. This range may also be adjusted based on geographic location and market conditions. In addition to base salary, total compensation may include bonuses, incentive plans, and a comprehensive benefits package.

Position Compensation Range: $53,000.00 - $90,400.00

Do you want to shape the future of fintech and healthtech? Energized by challenges and inspired by bold goals? Ready to elevate your career alongside driven and talented colleagues? If that sounds like you, explore a career at Alegeus today. Opportunity Happens Here.

Employer Implementation Lead

Join our team at Alegeus, where you’ll experience unmatched opportunity and a culture that cares deeply about succeeding together. As an Employer Implementation Lead, you’ll deliver exceptional service and optimize operations to make a real difference. We focus on enhancing our partner’s experience, solving challenges creatively, and building trust with our partners. Make an impactful contribution in a role that values operational excellence and partner relationships!, At Alegeus, our success is guided by our aligned vision and values-it is how we work together and collaborate to achieve our goals.

• People First. We pride ourselves in bringing talented people together and treating one another with care.

• Partner Powered. We are committed to empowering our partners, knowing our success is shared and we win as one.

• Always Advancing. We are driven by potential and relentlessly determined to achieve our goals.

“I truly believe that people who are well-skilled and talented can go wherever they want in this company. We want to create the best place anyone has ever worked.” - Alegeus employee