Liveops Configuration Manager - Scrabble
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Role details
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Job description
Scopely is looking for aLive Operations Configuration Managerto join the Scrabble team in Barcelona!At Scopely, we care deeply about what we do and want to inspire play, every day - whether in our work environments alongside our talented colleagues, or through our deep connections with our communities of players. We are a global team of game lovers who are developing, publishing and innovating the mobile games industry, connecting millions of people around the world daily.ScrabbleÂŽ GO is one of our casual free-to-play mobile games and is the modern version of the worldâs favorite word game! The team is based in Europe and the US, and works every day to create captivating new experiences for our players.What you will do:This individual will be assisting a team of Product Managers, ensuring smooth, engaging, and high-performing live events and operations. The ideal candidate is highly organized, detail-oriented, and experienced in managing live operations for mobile games and their responsibilities will include:Live Operations Execution: Support the planning and oversee the execution, and optimization of in-game events, seasonal content, and time-limited offersReal-Time Issue Management: Monitor live events, identify issues, and lead rapid troubleshooting efforts to minimize downtime and player disruptionsProcess Optimization: Develop and refine LiveOps workflows to improve efficiency, reduce errors, and enhance response timesPerformance Monitoring & Reporting: Analyze event performance data, player engagement trends, and revenue impact to continuously improve LiveOps executionInnovation & Experimentation: Identify opportunities for new event formats, engagement tactics, and LiveOps innovations to enhance the player experienceWhat Weâre Looking ForExperience: 2+ years in LiveOps, game operations, or related roles,LiveOps Expertise: Strong background in building live events, seasonal content, and time-limited in-game promotionsProblem-Solving Mentality: Ability to anticipate, identify, and resolve issues in a fast-paced, live service environmentCross-Functional Collaboration: Ability to work with Product, Art, Analytics, Engineering and Marketing to execute live events seamlesslyProject Management: Strong organizational skills with the ability to manage multiple projects and priorities simultaneouslyPlayer-Centric Mindset: Deep understanding of player behaviors and motivations in free-to-play gamesAbout ScopelyScopely is a leading video game and global interactive entertainment company, home to many of the worldâs most beloved and enduring experiences, including two of the most successful mobile games of all-time âMONOPOLY GO!â and âPokĂŠmon GO,â along with âStumble Guys,â âStar TrekTM Fleet Command,â âMARVEL Strike Force,â âWWE Champions,â the ScrabbleÂŽ franchise, âYahtzeeÂŽ With Buddies,â and many others. Across mobile, web, PC, and console, Scopely creates, develops, publishes, and live-operates one of the most diversified and award-winning portfolios in the games industry - bringing hundreds of millions of players together through a shared love of play.Founded in **, Scopely is powered by its exceptional team - including thousands of world-class gamemakers around the globe, a distinctive tenet-driven culture, and its proprietary technology platform, Playgami. Together, these strengths have fueled Scopelyâs position as the #1 mobile games company in the U.S. and #2 globally, generating more than $10 billion in lifetime revenue. Whether building global sensations like âMONOPOLY GO!â from the ground up, or expanding through strategic acquisitions, including the FoxNext, GSN, and Niantic games businesses - Scopely consistently delivers experiences players love today and return to for years to come.Recognized multiple times as one of the â100 Most Influential Companies in the Worldâ by TIME magazine and one of Fast Companyâs âWorldâs Most Innovative Companiesâ and âBest Workplaces for Innovators,â Scopely believes that video games can be a force for good - creating meaningful connections, vibrant communities, and making life better through play.Scopely has global operations and partners across four continents in more than a dozen countries worldwide. For more information, visit:/.Notice to Candidates: Scopely will never request payment or financial information during the application or hiring process. Please apply only through our officialwebsiteand verify that all Talent Partner communications come from an email address ending in @scopely.com.Should you have any questions or encounter any fraudulent requests/emails/websites, please immediately contact ****. Our job applicant privacy policies are available here:California Privacy NoticeandEEA/UK Privacy Notice.Employment at Scopely is based solely on a personâs merit and qualifications. Scopely does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law. We also consider qualified applicants with arrest or conviction records, consistent with applicable federal, state and local law.
Requirements
Experience: 2+ years in LiveOps, game operations, or related roles, LiveOps Expertise: Strong background in building live events, seasonal content, and time-limited in-game promotions Problem-Solving Mentality: Ability to anticipate, identify, and resolve issues in a fast-paced, live service environment Cross-Functional Collaboration: Ability to work with Product, Art, Analytics, Engineering and Marketing to execute live events seamlessly Project Management: Strong organizational skills with the ability to manage multiple projects and priorities simultaneously Player-Centric Mindset: Deep understanding of player behaviors and motivations in free-to-play games
About the company
At Scopely, we care deeply about what we do and want to inspire play, every day - whether in our work environments alongside our talented colleagues, or through our deep connections with our communities of players. We are a global team of game lovers who are developing, publishing and innovating the mobile games industry, connecting millions of people around the world daily. ScrabbleÂŽ GO is one of our casual free-to-play mobile games and is the modern version of the worldâs favorite word game! The team is based in Europe and the US, and works every day to create captivating new experiences for our players., Scopely is a leading video game and global interactive entertainment company, home to many of the worldâs most beloved and enduring experiences, including two of the most successful mobile games of all-time âMONOPOLY GO!â and âPokĂŠmon GO,â along with âStumble Guys,â âStar TrekTM Fleet Command,â âMARVEL Strike Force,â âWWE Champions,â the ScrabbleÂŽ franchise, âYahtzeeÂŽ With Buddies,â and many others. Across mobile, web, PC, and console, Scopely creates, develops, publishes, and live-operates one of the most diversified and award-winning portfolios in the games industry - bringing hundreds of millions of players together through a shared love of play. Founded in **, Scopely is powered by its exceptional team - including thousands of world-class gamemakers around the globe, a distinctive tenet-driven culture, and its proprietary technology platform, Playgami. Together, these strengths have fueled Scopelyâs position as the #1 mobile games company in the U.S. and #2 globally, generating more than $10 billion in lifetime revenue. Whether building global sensations like âMONOPOLY GO!â from the ground up, or expanding through strategic acquisitions, including the FoxNext, GSN, and Niantic games businesses - Scopely consistently delivers experiences players love today and return to for years to come. Recognized multiple times as one of the â100 Most Influential Companies in the Worldâ by TIME magazine and one of Fast Companyâs âWorldâs Most Innovative Companiesâ and âBest Workplaces for Innovators,â Scopely believes that video games can be a force for good - creating meaningful connections, vibrant communities, and making life better through play. Scopely has global operations and partners across four continents in more than a dozen countries worldwide. For more information, visit
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