Digital Learning Operations Analytics Specialist
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Role details
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Job description
La oportunidadThe main role of this position is to manage and evolve the Learning Management System (LMS - SuccessFactors), while elevating the use of digital capabilities, data, and analytics across global learning initiatives.This role goes beyond coordination, ensuring operational excellence in learning deployment while driving data-driven decision-making, reporting, and continuous optimization of the learning ecosystem.The Digital Learning Operations & Analytics Specialist will act as a key enabler for scaling learning initiatives through system expertise, automation, and advanced reporting.Tus retosLMS Management & Optimization:* Manages and administers the SuccessFactors LMS ensuring system functionality, scalability, and optimal user experience.* Oversees course lifecycle: configuration, upload, testing, publishing, and maintenance.* Ensures content is accessible, well-structured, and appropriately categorized.* Improves LMS structure, taxonomy, and navigation.* Acts as main point of contact for troubleshooting with IT and providers.Strategic Training Deployment in the LMS:* Collaborates with instructors and SMEs to implement global learning initiatives.* Coordinates global scheduling and enrollments.* Standardizes deployment processes across regions.* Identifies automation opportunities.Learning Data, Reporting & Analytics:* Builds dashboards using Power BI or similar tools.* Analyzes participation, completion, and engagement metrics.* Translates data into business insights.* Evolves reporting into advanced analytics.* Ensures data accuracy and governance.Digital Learning Experience Enhancement:* Monitors LMS user experience and improves it.* Supports integration of digital learning solutions.* Collaborates with learning design teams.Continuous Improvement & Innovation:* Drives process optimization and innovation.* Introduces new tools and automation.* Keeps up to date with learning tech trends.Nos encantaría conocerte si tienesKey competencies and skills:* Experience with LMS (SuccessFactors preferred)* Advanced Power BI or data visualization tools* Strong analytical mindset* Advanced Excel skills* Systems thinking and process orientation* Attention to detail* Excellent English* Customer focus* Stakeholder management* Continuous improvement mindsetRelated experience:* LMS Specialist or Learning Systems Administrator roles* Learning Operations or Digital Learning roles* HR Tech or Talent Analytics roles* Experience in global environments is a strong advantage¿Qué te aportaremos nosotros?Una cultura de trabajo emprendedora, creativa y acogedoraOportunidades de aprendizaje y desarrolloUna empresa internacional con muchas oportunidades de crecimiento profesionalUn paquete competitivo de compensación y beneficios
Requirements
- Experience with LMS (SuccessFactors preferred)
- Advanced Power BI or data visualization tools
- Strong analytical mindset
- Advanced Excel skills
- Systems thinking and process orientation
- Attention to detail
- Excellent English
- Customer focus
- Stakeholder management
-
Continuous improvement mindset Related experience:
- LMS Specialist or Learning Systems Administrator roles
- Learning Operations or Digital Learning roles
- HR Tech or Talent Analytics roles
- Experience in global environments is a strong advantage
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