Crm & Games Analyst

Rhino Entertainmentis looking for aCRM & Games Analyst.In this roleyou will be responsible for analyzing customer data, campaign outcomes, and automate lifecycle processes to enhance engagement at each stage of the customer journey. Within this role you will be collaborating closely with internal stakeholders and external platform providers, to design and implement CRM initiatives and strategies that foster business growth, product innovation and operational efficiency.Within this role, you will focus on campaign budgets, monitoring and analysis to enhance player engagement and optimize campaign spend across various markets. You will also collaborate with the casino team to define and monitor key performance indicators (KPIs), ensuring games’ and providers’ performance are customized to meet both regional and global audiencesWhat your role will look like:Analyze customer data to identify trends, behaviors, and opportunities for enhancing player engagement and retentionMonitor and report on existing CRM activities, providing actionable insightsPredict, budget and recap impact of CRM activities for optimizing effectivenessProvide performance insights, identify engagement gaps and generate improvement strategiesDevelop CRM strategies and campaigns that align with business objectivesWork close to BI and Casino team to analyze the game performances across different brands and regions, identifying gaps and suggesting optimizationsConduct database exploration in search of hidden potentialsExperience in this or a similar role within the iGaming industryStrong understanding of customer segmentation, lifecycle marketing, and retention strategiesKnowledgeable in gamification principles and skilled in applying them to boost user engagementAnalytical mindset, with the ability to interpret complex data and create actionable strategies.Strong communication and interpersonal skillsEffective collaborator and supportive team playerWorks effectively and efficiently under pressureDegree in Marketing, Business Administration, Data Analytics, Economics or a related fieldWorking for Rhino includes plenty of perks.What we offer:Competitive salary based on your knowledge & experienceQuarterly performance bonus split on personal objectives and company performance€500 Yearly Wellness & Mindfulness allowance to support an active lifestyleFlexibility & a work-life blend through our Hybrid Working environmentWork from anywhere with our 30 days “overseas working”Diverse, dynamic, fun environment with happy and helpful colleaguesLearning & Development opportunities to invest in your personal developmentFresh fruit, healthy snacks & food are available at the office everyday - and of course, good tea & coffeeFree parking, table tennis, lounge area, plenty of meeting rooms and sea views at our ergonomic officeRegular social events to strengthen long lasting relationshipsEnjoy a “Me Day” on your birthdayPaid time off, including extra days for special life eventsAXA Private Hospital & Dental Insurance CoverageForm an active part of our talent acquisition, with our Referral BonusAnd to top it off, a great culture!Join us at Rhino Entertainment and unleash your full potential in a vibrant and rewarding career! ?Our StoryRhino Entertainment Group is a fast-growing online gaming operator that was founded in **. Winner of the EGR Rising Operator of the Year Award ** and iGaming Idol Employer of The Year Award **, the company has a multi-brand strategy and currently operates five brands: Casino Days, Buusti Kasino, Raketti, Big Boost and Lucky Spins. Rhino group is committed to providing its players with the best possible gaming experience supported by a cutting-edge gaming platform.Our Culture”We are a community of passionate, committed, driven and fun-loving people who are united by a shared mission to deliver world-class entertainment to our players in a vibrant and dynamic environment. Our culture identity is rooted in our curiosity, our sense of community and unwavering drive for success. We cherish each person’s unique qualities and contributions, and we encourage our team members to take ownership, think creatively, find solutions and enjoy the process of achieving our goals!”DEIBWe are proud to have so many diverse backgrounds, cultures, perspectives, and ideas represented within our Rhino community, which fuels an authentic workplace and a strong sense of belonging. This broad spectrum helps us achieve a supportive working environment where everyone can make the best use of their skills, free from discrimination or harassment. Diversity goes hand in hand with promoting equal opportunities for all current and future employees and at Rhino, we are committed to ensure fairness in our recruitment process.How We WorkAt Rhino we very much believe in supporting flexible working arrangements! By blending working from our vibrant offices and using the latest tech to work from home, through our Hybrid Working environment, we firmly believe that we can create an effective, balanced, and collaborative working experience to help us achieve our goals!

Experience in this or a similar role within the iGaming industry Strong understanding of customer segmentation, lifecycle marketing, and retention strategies Knowledgeable in gamification principles and skilled in applying them to boost user engagement Analytical mindset, with the ability to interpret complex data and create actionable strategies. Strong communication and interpersonal skills Effective collaborator and supportive team player Works effectively and efficiently under pressure Degree in Marketing, Business Administration, Data Analytics, Economics or a related field Working for Rhino includes plenty of perks.

Competitive salary based on your knowledge & experience Quarterly performance bonus split on personal objectives and company performance €500 Yearly Wellness & Mindfulness allowance to support an active lifestyle Flexibility & a work-life blend through our Hybrid Working environment Work from anywhere with our 30 days “overseas working” Diverse, dynamic, fun environment with happy and helpful colleagues Learning & Development opportunities to invest in your personal development Fresh fruit, healthy snacks & food are available at the office everyday - and of course, good tea & coffee Free parking, table tennis, lounge area, plenty of meeting rooms and sea views at our ergonomic office Regular social events to strengthen long lasting relationships Enjoy a “Me Day” on your birthday Paid time off, including extra days for special life events AXA Private Hospital & Dental Insurance Coverage Form an active part of our talent acquisition, with our Referral Bonus And to top it off, a great culture!

Join us at Rhino Entertainment and unleash your full potential in a vibrant and rewarding career! ? Our Story Rhino Entertainment Group is a fast-growing online gaming operator that was founded in **. Winner of the EGR Rising Operator of the Year Award ** and iGaming Idol Employer of The Year Award **, the company has a multi-brand strategy and currently operates five brands: Casino Days, Buusti Kasino, Raketti, Big Boost and Lucky Spins. Rhino group is committed to providing its players with the best possible gaming experience supported by a cutting-edge gaming platform. Our Culture “We are a community of passionate, committed, driven and fun-loving people who are united by a shared mission to deliver world-class entertainment to our players in a vibrant and dynamic environment. Our culture identity is rooted in our curiosity, our sense of community and unwavering drive for success. We cherish each person’s unique qualities and contributions, and we encourage our team members to take ownership, think creatively, find solutions and enjoy the process of achieving our goals!” DEIB We are proud to have so many diverse backgrounds, cultures, perspectives, and ideas represented within our Rhino community, which fuels an authentic workplace and a strong sense of belonging. This broad spectrum helps us achieve a supportive working environment where everyone can make the best use of their skills, free from discrimination or harassment. Diversity goes hand in hand with promoting equal opportunities for all current and future employees and at Rhino, we are committed to ensure fairness in our recruitment process. How We Work At Rhino we very much believe in supporting flexible working arrangements! By blending working from our vibrant offices and using the latest tech to work from home, through our Hybrid Working environment, we firmly believe that we can create an effective, balanced, and collaborative working experience to help us achieve our goals!