Senior Systems Engineer

As a Senior Systems Engineer at Al Jazeera Media Network, you will play a key role in keeping our core systems and storage infrastructure running seamlessly, securely, and at scale. You will work within a fast-paced, highly collaborative environment where your expertise will be critical in maintaining high availability and resilience across our platforms. From resolving system and storage incidents-including outages, failures, and security threats-to proactively monitoring performance and system health, you will be at the forefront of ensuring operational excellence. In this role, you will take a hands-on approach to configuring, maintaining, and deploying enterprise servers, storage solutions, and associated infrastructure. You will also support ongoing optimisation efforts, ensuring our systems remain stable, secure, and future-ready. We are looking for someone who thrives under pressure, takes ownership, and brings a proactive, solutions-driven mindset. Flexibility is key, as you will be part of an on-call and shift rotation to support our 24/7 operations., * Monitor and maintain AJMN’s IT Infrastructure systems stability and performance, and resolve any impact to service, ensure key performance indicators, and service-level agreements are met.

• Provision new servers and systems as required.
• Identify and resolve faults, incidents, problems, service requests and change requests from the AJMN Service Desk in a professional manner to agreed service levels.
• React to security incidents by performing sink-holing, applying security patches and other security operations.
• Ensure that problems are documented with detailed diagnosis that is accurate and compliant with existing processes.

• Bachelor or higher in IT, Computer Science or related field or exceptional prior experience
• Tertiary qualifications in IT systems related Industry Standard Certifications preferred. Advanced Certifications is a plus., * 6+ years in IT and Technology domain
• Proven working experience in installing, configuring, and troubleshooting Windows / UNIX / Linux based environments.
• Experience with back office products
• Architecture & design of information and operational support systems
• Experience with Virtualization and cloud Services
• Experience with Enterprise backup & monitoring systems