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Luis Minvielle
Fully Remote Software Engineer Jobs
over 2 years ago
Senior Technical Support Engineer - Automation & Escalations
Man Group
Greater London, UK
16 days ago
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Role details
Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Expert
Working hours
Regular working hours
Job source
Tech stack
Microsoft Windows
Apple Mac Systems
Virtual Private Networks (VPN)
Job description
Man Group is seeking a Senior Technical Support Engineer in London to ensure the stability and performance of business-critical systems across front and back-office functions. You will lead root cause analysis, drive process improvements, and act as a key escalation point between Tech Support and senior stakeholders.
Requirements
Mentoring engineers and participating in on-call coverage are essential. The role emphasizes advanced troubleshooting for Windows, macOS, VPN and mobile devices, with experience in #J-18808-Ljbffr
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