WeAreDevelopers Logo WeAreDevelopers
Sign in
For You LIVE
Back

Service Desk Manager - Lead IT Support & Service Excellence

JNC Recruitment Limited
Greater London, UK
11 days ago
Apply on www.collegerecruiter.com
Prepare application

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Expert
Working hours
Regular working hours
Job source
www.collegerecruiter.com

Tech stack

Microsoft Windows Apple Mac Systems

Job description

London-based organisation is actively seeking a Service Desk Manager for a permanent, hybrid role in central London. The successful candidate will lead a mixed Windows and Mac OS environment, drive service excellence and work with key stakeholders across the business.

Requirements

The role focuses on improving incident, problem and request management, reporting, and accountability for tooling and assets. Excellent communication and the ability to influence senior stakeholders are essential. #J-18808-Ljbffr

Apply for this position

This job is hosted externally. Click below to view the full posting and apply.

Apply on www.collegerecruiter.com
Prepare application

Good distractions

Talks and stories from around this role — technically off-topic, practically not.

Moments

Explore playlists

2:47 min

Bridging the maturity gap from operational service to product

Dominik Schmidle Dominik Schmidle · World Congress 2026 Europe

2:03 min

Microsoft integrating native Unix coreutils into Windows environments

Chris Heilmann +2 · LIVE

1:06 min

Developer experience and project variety at scale

Alexandra Petri · World Congress 2023

1:24 min

Installing premium packages using the Store CLI

Noraa Junker Noraa Junker · Europe 2026 Virtual

1:48 min

Defining true agent behavior versus traditional enterprise chatbots

Dennis Zielke Dennis Zielke +1 · World Congress 2025

8:02 min

Integrating service level objectives into incident management

Diana Todea · LIVE

Videos

See all
SwiftUI In Production thumbnail
39:49
LIVE • over 5 years ago

SwiftUI In Production

Peter Steinberger

Fake or News: Translating Dog Barks, Notepad Gets an Upgrade and Michelin-Star Robots - Paul Tregoing thumbnail
3:14
LIVE • 8 months ago

Fake or News: Translating Dog Barks, Notepad Gets an Upgrade and Michelin-Star Robots - Paul Tregoing

Chris Heilmann, Daniel Cranney, Paul Tregoing

Applying Agile Principles to Incident Management thumbnail
37:33
LIVE • almost 6 years ago

Applying Agile Principles to Incident Management

Tobias Dunn-Krahn

Systems Thinking for Performance: How to Diagnose and Fix Slow Systems without Guessing thumbnail
50:18
Europe 2026 Virtual • 3 months ago

Systems Thinking for Performance: How to Diagnose and Fix Slow Systems without Guessing

Ivan Milanov

How Lufthansa Industry Solutions is preparing for the Quantum Age! thumbnail
20:13
World Congress 2025 • about 1 year ago

How Lufthansa Industry Solutions is preparing for the Quantum Age!

Julian

SRE Methods In an Agency Environment thumbnail
44:31
LIVE • over 4 years ago

SRE Methods In an Agency Environment

Martin Beránek

Related articles

See all