Site Reliability Engineer, Infrastructure - ThousandEyes

• Proficiency writing production-quality code in at least one programming language, such as Python or Go.

• Hands-on experience designing, operating, or troubleshooting production systems in AWS and Kubernetes, including participation in an operational on-call rotation.

• Hands-on experience with infrastructure-as-code tooling and codebases, preferably Terraform.

• Hands-on experience leveraging AI as a force multiplier of SRE activities, such as automating toil away and improving operational efficiency.

• Professional experience administering and troubleshooting GNU/Linux systems, including system libraries, file systems, networking, and client-server protocols., * Bachelor’s degree with 5+ years of related experience, master’s degree with 3+ years of related experience, or PhD with related technical knowledge.

• Experience designing and implementing scalable, resilient, and well-tested distributed systems.

• Experience with Service Level Objectives, Service Level Agreements, monitoring, alerting, capacity planning, incident management, or disaster-recovery testing.

• Experience building automation that reduces repetitive work, improves release safety, or increases infrastructure efficiency.

• Strong communication and documentation skills, including experience writing root-cause analyses and working across engineering teams.

• Strong sense of ownership, sound technical judgment, and attention to operational and security details.

At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.