Operations Assistant - Change Management and Reporting for NATO with security clearance

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• Following vendor releases, then downloading, packaging and archiving them with the guides, release notes and change logs that belong beside them.
• Raising internal change requests and carrying the approval and compliance paperwork through to the end.
• Running the team’s shared mailbox: tracking what is open, chasing the engineer who has not replied, sending the reminder, and keeping the closure status visible.
• Keeping the team’s web portal current - replacing superseded material, publishing new releases, and checking a package is complete before it goes up.
• Making sure the lab reflects the approved versions and the configuration the engineers asked for, and tracking where lab and production have drifted apart.
• Following changes after they land: the post-change report, the analysis in Excel, and a short structured summary that tells the engineers what to correct.
• Writing down procedures and workflows, taking minutes, tracking actions, and keeping the documentation repository in a state where the next person can find things.

• General support around the team: spreadsheets and reporting inputs, onboarding newcomers, visitor logistics and room bookings., Operations Assistant - Change Management and Reporting for NATO with security clearance Be the person who keeps a security engineering team’s paperwork, releases and follow-ups straight, so the engineers can stay on the engineering. Loading application form jobs–overlay#closeOverlay”> Close modal

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• Several years working inside a document management system, and the same again with SharePoint content.
• Confident daily use of Office and Acrobat, with real depth in Outlook - shared calendars, tasks and the discipline that goes with them.
• Statistical work in Excel: filtering, grouping and reading a trend rather than a row.
• Organisation and follow-up as a habit, an eye for detail in documents, and the tact to chase a busy engineer without friction.
• Proactive communication across technical and non-technical people alike.
• Nice to have: familiarity with allied procedures and forms, a grounding in cyber security concepts, project management exposure, and certifications such as TOGAF, ArchiMate or ITIL.

Extensions are offered where the work goes well. Applications are reviewed as they arrive. Department Administration & Finance Locations Mons Remote status Hybrid Current job openings Administration & Finance · Mons · Hybrid Administration & Finance · Mons · Hybrid Administration & Finance · Brussels · Hybrid Mons About WLG Work Life Group Sp. z o.o., agencja zatrudnienia (employment agency) KRAZ no. 19578. NIP 7010247728. ul. Nowogrodzka 50/54 lok. 515, 00-695 Warszawa, Poland.