TikTok Shop - Product Operations Manager, Apps and API

About the team Our Partner Product team is responsible for our Open API Platform and TikTok Shop’s App Ecosystem for 1P and 3P partners. This team focuses on products that will empower partners to collaborate with the platform together, providing rich and diverse service capabilities to help merchants and creators to operate more effectively and efficiently. We are looking for a product manager who will be responsible for collection of users’ requirements and partner product design to provide our target users/clients with effective product solutions.

Responsibilities

• Responsible for the design and planning of international e-commerce open platform features and architecture, including but not limited to Open APIs and Open Platform products;
• Drive the GTM (Go-To-Market) strategy and execution for open platform products, ensuring achievement of key product metrics;
• Design e-commerce system integration solutions and API interfaces, providing high-quality API and integration solutions for platform partners;
• Deeply understand merchant needs and design end-to-end product solutions across merchants, operations, the platform, and consumers.

Do you have experience in SQL?, Do you have a Bachelor’s degree?, * Bachelor’s degree or above, with a minimum of 3 years of relevant work experience.

• API-related experience and technical background.
• Strong system design, logical thinking, and data analysis skills, with solid business acumen.
• Excellent communication, collaboration, and project management skills, with the ability to adapt strategies and drive execution in complex environments.

Preferred Qualifications

• Experience in cross-border e-commerce, content e-commerce, or merchant services is preferred.
• Proficiency in SQL and Excel is required; experience using AI tools is a plus., Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment

(part of ByteDance) 3.33.3 out of 5 stars Seattle, WA $102,600 - $159,600 a year, Pulled from the full job description

• Paid parental leave
• Parental leave
• Health insurance
• 401(k) matching
• Vision insurance
• Dental insurance
• Paid sick time, Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).

The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok’s global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo., Inspiring creativity is at the core of TikTok’s mission. Our innovative product is built to help people authentically express themselves, discover and connect - and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day., TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.