Technology Support Technician, Arapahoe High School

The primary responsibilities will be to provide technical support for building computers including workstations, printers, and audio-visual equipment. The tech position will be responsible for setup, maintenance, diagnosis, and repair of workstations and chromebooks; and, provide assistance in operating building computers and utilizing network functions. Additionally, the tech position will collaborate with the ESC Help Desk to offer support at the district level. As part of the cohesive support team in the library/media center, this position will collaborate with the Media Center Coordinator to help maintain a safe and productive learning environment within the media center including interacting with students to assist them or enforce behavioral expectations.

Do you have experience in Database administration?, Do you have a High school diploma or GED?, + High school diploma or equivalent, plus post-secondary courses in microcomputer, computer software, and hardware equivalent to one year of college.

• One year and up to and including two years of experience in database administration, computer hardware, software and basic knowledge of networking. LICENSES, REGISTRATIONS or CERTIFICATIONS:

• Criminal background check required for hire.

• Recommending ITIL Foundational Certification, v4 or v5 preferred. SKILLS, KNOWLEDGE & ABILITIES:

• Oral and written communication skills.
• Provide on-site support as needed
• Customer service and public relations skills.
• Respond to inquiries for technology assistance through phone, email,and help desk system; assign work orders to staff through help desk system.
• Critical thinking and problem solving skills.
• Ability to manage multiple tasks with frequent interruptions.
• Ability to manage multiple priorities.

• Ability to work with students with diverse backgrounds and abilities. MATERIALS AND EQUIPMENT OPERATING KNOWLEDGE:

• Operating knowledge of and experience with Microsoft Office and Google Workspace.
• Operating knowledge of installing, supporting and maintaining Chromebooks, Windows compatible PCs and associated application software

• Operating knowledge of and experience with computer hardware and general office equipment, including telephones, managed print services, fax machines, etc. SAFETY TO SELF AND OTHERS:

• Recognizes the importance of safety in the workplace, follows safety rules, practices safe work habits, and reports unsafe conditions to the appropriate administrator. This position is 8 hours a day Monday through Friday for the 26/27 school year.

Pulled from the full job description

• 457(b)
• 403(b)
• Health insurance
• Vision insurance
• Dental insurance
• Employee assistance program
• Disability insurance

Littleton Public Schools (LPS) is a premier school district located a few miles south of downtown Denver. With approximately 13,000 students, LPS offers a comprehensive education from preschool through Grade 12 at ten elementary schools, four middle schools, three high schools, several alternative programs, a central preschool, and two charter schools. We welcome your interest to join our family and support our 100 Percent Goal: graduating 100 percent of LPS students prepared for meaningful postsecondary opportunities. With a history of close community ties and consistent support from our residents, LPS is not just a place to work but a destination for exceptional individuals to establish career long roots, develop professionally, and make meaningful contributions for our students. You belong here!