IT Administrator

Working directly with our Associate Technical Director, you will serve as the trusted tech partner for colleagues across the business. You will turn complex IT challenges into seamless user experiences, ensuring our systems run smoothly, stay secure, and uphold our high regulatory standards., * User Support & Empowerment: Provide clear, patient, and solutions-oriented support across hardware, software, Windows OS, and network connectivity.

• System Administration: Manage Google Workspace user accounts, access controls, and third-party software applications.
• Asset & Equipment Management: Oversee the procurement, tracking, and setup of laptops, desktops, and mobile devices to keep our team fully equipped.
• Onboarding & Training: Conduct engaging IT inductions for new starters, introducing them to our systems and essential data security protocols.
• Continuous Improvement: Assist with system upgrades, office expansion projects, and process documentation to help our technology evolve.

Are you an IT professional looking for a hands-on role where your expertise directly empowers colleagues and helps an organisation thrive? At Cascade, technology is at the heart of our mission to deliver high-quality, person-centred care. We are looking for an empathetic, proactive, and resilient IT Administrator to join our collaborative team., * Experience: 1-2 years in an IT support, helpdesk, or technical administration environment.

• Technical Skills: Sound knowledge of Google Workspace administration, Windows OS, and core networking fundamentals (TCP/IP, DNS, VPNs).
• Communication & Empathy: Outstanding written and verbal English skills, with a talent for explaining technical concepts clearly to non-technical colleagues.
• Personal Values: A high level of integrity, a collaborative spirit, and a commitment to quality, respect, and dignity in everything you do., We foster a supportive culture where every voice counts, continuous learning is encouraged, and your work directly contributes to improving lives. If you are motivated to grow your career in a purpose-driven environment, we would love to hear from you