Data and Insights Support Analyst

Data and Insights Support Analyst, The Data and Insights Support Analyst plays a key role in supporting the University’s Data & Insights Team, helping to ensure the efficient delivery of data services, reporting, and insight products across the institution. Day-to-day responsibilities include coordinating data requests and enquiries, supporting data analysis and presentation, maintaining documentation and processes, monitoring the performance and usage of data services, and assisting with meetings, working groups, and community activities. The team is responsible for managing the University’s Data Connect service and data product portfolio, delivering data-driven insights to support decision-making, promoting data quality and good data governance, and contributing to the delivery of the University’s wider data strategy.

Key skills for this role include excellent numeracy and attention to detail, alongside strong organisational abilities to manage multiple priorities and coordinate work effectively across a busy team. The successful candidate will have excellent IT skills, particularly in Microsoft Excel, and be comfortable working with data, performance information, and statistical reports. Strong communication and interpersonal skills are essential for building effective relationships with colleagues and stakeholders, while a logical and analytical approach will help in identifying solutions when working with complex, incomplete, or ambiguous information. The role also requires someone who is proactive, adaptable, collaborative, and committed to continuous improvement, with an interest in using data and insights to support informed decision-making across the University.

This full-time post is available immediately on a permanent basis.

The starting salary will be from £30,878 on Grade D, depending on knowledge, skills and experience.

This role offers the opportunity for hybrid working - some time on campus and some from home.

We welcome applications from candidates interested in working part-time hours or job-sharing arrangements.