Lead salesforce developer (Omni-Studio & Omni-Channel and AI / Agent force)

Lorven Technologies Inc

Los Angeles, CA, United States

11 days ago

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Role details

Contract type

Permanent contract

Employment type

Full-time (> 32 hours)

Experience level

Expert

Working hours

Regular working hours

Job source

www.dice.com

Tech stack

Artificial Intelligence JIRA Cloud Computing Continuous Integration Software Debugging Software Design Patterns Object-Oriented Software Development Performance Tuning Scrum Methodology Cloud Services Copado Salesforce.Com

+11 more

Visual Studio Online Apex Code Delivery Pipeline Prompt Engineering Generative AI Git Visualforce Integration Frameworks Apache Kafka Restful APIs Mulesoft

Requirements

Demonstrated experience across the full Salesforce development lifecycle, including requirements gathering, technical analysis, solution design, development, testing, deployment, and production support.

Experience delivering large-scale, end-to-end Salesforce implementations.
Mandatory hands-on experience with Salesforce OmniStudio and Omni-Channel, including configuration, development, and implementation.
Strong experience with Sales Cloud and Service Cloud.
Hands-on experience with OmniStudio components, including:
OmniScript
DataRaptor
FlexCards
Integration Procedures
Experience with Omni-Channel routing, including queues, skills-based routing, presence/status configuration, and agent workload management.
Strong knowledge of Apex, OOP, Triggers, Visualforce, Lightning Experience, Lightning Web Components (LWC), and Salesforce design patterns.
Experience with Salesforce configuration, security, automation, Knowledge, Experience Cloud, Reports, and Dashboards.
Strong experience designing and developing REST API integrations using MuleSoft, Kafka, or other event-driven integration platforms.
Experience with Salesforce Agentforce and/or AI technologies, including AI-powered agents, generative AI, prompt engineering, AI automation, or integration of AI services with Salesforce.
Understanding of responsible AI practices, AI security, data grounding, and Salesforce AI capabilities is a plus.
Experience designing scalable, secure, and maintainable Salesforce solutions.
Experience establishing CI/CD and Salesforce deployment pipelines using Git, Copado, or similar tools.
Proficiency with Jira, Git, VS Code, and Agile/Scrum methodologies.
Strong experience with Salesforce testing, debugging, performance optimization, governor limits, bulkification, and asynchronous Apex.
Strong experience supporting Salesforce production environments and resolving complex technical issues.
Strong communication, problem-solving, architecture, and collaboration skills.